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"Excellent doorman friendly and helpful. Unfortunately, the same cannot be said for the front desk on our arrival. No warm greeting and a somewhat frosty reception. This made us feel uncomfortable. Very disappointed with the bedding, it was very poor. Not Egyptian cotton sheets. Worn fitted sheets of a poor standard. Charging for parking is not acceptable at a hotel at this price point. "

"Amazing amazing staff and hosts, they were very helpful and kind. "

"This was exactly what we expected and ao much more. A little escape in the mountains with beautiful views and you can absolutely walk everywhere while feeling completely safe. I would recommend this over and over again. "

"My wife and I and our son and his girlfriend stayed there for a week. We absolutely loved it very clean. Staff was very friendly right next to the train station easy access to everything room is very clean. Love the breakfast."

"We liked, among other, the pool, the food, the gym, the ski shuttle and the room size. Most importantly the staff were wonderful. "

"Everything 🙏"

"Super friendly & helpful staff at reception. Helped us find a dining venue & organised free tourist tickets for the fortress. We parked directly under the hotel with easy hotel access. Breakfast was a generous spread of the usual European options. The view of the fortress at night from the balcony of the spa area was spectacular. Room was basic, but sufficient."

"We are very glad with the choice we've made. It was an excellent retreat! The overall facility was in great shape and easy to get around. The breakfast was fabulous! We loved the spa, especially in the evening after our arrival when we struggled with a 6-hour jetlag as well as the next day after skiing at Kitzbuhel. Our room was next to the elevator and we were concerned about noise. However, the sound insulation was so good that it felt like nobody else was in the hotel. We will definitely consider it again when visiting the area. "

"Dining menu was not worth. "