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Best Western Richmond Hotel

2.5 star property
Relaxation awaits with a rejuvenating soak in the spa tub or an invigorating swim in the indoor pool.

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Photo gallery for Best Western Richmond Hotel

Indoor pool
Lobby
Reception
Front of property - evening/night
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
The current price is SAR 293
SAR 323 total
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Comfort Suites Richmond

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
7.6 out of 10, Good, (663)
The price is SAR 346
SAR 382 total
includes taxes & fees
2 Apr - 3 Apr
Comfort Suites Richmond

About the neighborhood

Map
100 Eastern Bypass, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 16 min walk
  • EKU Center for the Arts - 2 min drive
  • Baptist Health Richmond - 3 min drive
  • Lake Reba - 7 min drive

Getting around

  • Blue Grass Airport (LEX) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cook Out - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Rally's - ‬13 min walk

About this property

Best Western Richmond Hotel

Property highlights
At Best Western Richmond Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free WiFi in public areas and a 24-hour business center are available to all guests.
Other perks include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and a computer station
  • 1 meeting room, free newspapers, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 141 rooms offer comforts such as air conditioning, in addition to amenities like WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2314 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Does Best Western Richmond Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Best Western Richmond Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Richmond Hotel?

Self parking is free at this property.

What time is check-in at Best Western Richmond Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Richmond Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Richmond Hotel located?

Situated in Richmond, this hotel is within a 15-minute walk of Richmond Centre Mall and Richmond Peddler's Mall. Eastern Kentucky University and EKU Center for the Arts are also within 1 mi (2 km).

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Best Western Richmond Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1003 reviews
Rating 8 - Good. 334 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 115 out of 1003 reviews
Rating 2 - Terrible. 110 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under reconstruction. Room is excellent, some small things still need doing, simple things like toilet paper holders. I am sure on back order or something. Front desk told us about some things not quite done yet. This can happen anywhere. So, we were fine with that. All in all, wonderful facility.
Stayed 1 night in Feb 2025

4/10 Poor

Dan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertises hot tub and was not usable - dirty and scum. Lacking toiletries in room. Many areas under renovations - should advertise as such. Staff are friendly.
Stayed 1 night in Jan 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, room comfort
Good stay
The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Stayed 4 nights in Nov 2024

4/10 Poor

Leon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wasn't crazy about the bed bugs.
Stayed 1 night in Dec 2024

2/10 Terrible

Randell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hottub was not working
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was under construction and the pool was out of order The pool was the reason I booked this hotel It was a good price though and the room was clean but was not finished looking
Stayed 1 night in Dec 2024

2/10 Terrible

Barbara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised pool and hot tub. Called ahead and was told both worked. Got here. Pool is freezing cold and hot tub does not work. Took a shower. Water doesn’t drain. Hotel room Floor has a weak spot that causes a tripping hazard. Hotel room phone does not work. Hallways are in disrepair. One of the worst hotel rooms I’ve ever booked . Staff is wonderful and it’s a shame how the hotel is run
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Quiet and the staff was very accommodating. Breakfast was great.
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and jacuzzi were filthy. The "free breakfast " offered a couple of pieces of cheap bread to toast and little more. The first room I was put in had a broken TV. The second room had a pile of trash including an old carpet outside the window. The entrance door that I was advised to use had a broken lock leaving me to walk around to the back. I slept very little.
Stayed 1 night in Jan 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Location to EKU

2/10 Terrible

carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Very noisy, had someone open the door to our room we had just walked into the room, said he worked there but still was shocked that someone did that
Stayed 1 night in Nov 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room..they are remodeling so some rooms are older..overall is was quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AAA+ Hotel
Was an amazing weekend get away, clean rooms, awesome staff.
Stayed 2 nights in Mar 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service
The property was under renovation, but the rooms were extremely clean, staff was very polite Overall a good stay
Stayed 1 night in Jun 2024

6/10 Okay

Ryan

Disliked: Property conditions & facilities
Usually a good place to stay 3rd or 4th time being there. Was under renovations and did not list that online for customers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean, but the bathroom was not handicap assessable because you had to step over the tub to get in the shower.Once you got into the tub, there were bars in the tub.
Stayed 1 night in Oct 2024

6/10 Okay

Elisheba

Needs updated.
Stayed 1 night in Sep 2024

8/10 Good

SANDRA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old hotel, little towels, projects underway.
Stayed 1 night in Jun 2024

4/10 Poor

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities
No Hot tub working,,, indoor pool to cold ,,no heat in it,, Said it was 16 miles from where we was going,,but it was 32 miles,,, stayed one night the staff was nice they need to advertise hot tub if it's not working ,, All in all if you need a place to lay your head down for the night,,it was ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Eian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 6 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always top notch.
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
Staff very kind. Room clean. Area of town a little iffy. Outside door of building unable to lock. Card key did not work in it. Construction in entryway. Very close to interstate, easy access. Exit very busy road. Probably better to not rent rooms in the construction area.
Stayed 1 night in Sep 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The night staff were friendly and helpful but the door to my building wouldn’t open with the key and my bathroom was not cleaned (with dirty towels and washcloths) and the trash had not been emptied from the previous guest.
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort
Affordable with all you need!
Very affordable stay! The hotel is a little older, but is getting ready for some updates. Very nice staff and the hot breakfast was perfect. Rooms were very clean and bed were comfortable.
Stayed 2 nights in Mar 2024

2/10 Terrible

Darvina

Disliked: Property conditions & facilities
It wasn’t posted that the hotel was under renovations. At the main desk there was a huge hole wall. Carpets were filthy, smelled, dark and unkept. We checked in went to our room and immediately checked out. The man desk said the renovations were complete???
Stayed 1 night in Oct 2024