Search Chalets in Levoncourt

"We picked this hotel based on location and the many mentions of the helpful staff. The staff is amazing and Danielle at the front desk helped us arrange our lodging in Lucerne, provided detailed info about the train options to Colmar, Lucerne, and then Paris. The location proved as a great “home base” for our day trips. The 16 tram is right outside the front door, the “local” side of the train station is walking distance. For our trip to Paris we took a different tram to the front side of the train station where trains to Paris left from. You could walk through the back/local side but we had large luggage. The rooms were clean and bright, left luggage was easy to arrange, there are lots of dining options nearby, the TV had English options, there is a hairdryer supplied, and the beds were comfortable. The hotel is fine but it is the knowledgeable, kind staff that makes this hotel shine! We look forward to returning!"

"Very easy"

"Perfect stay. "

"Nice clean hotel in a peaceful location on the border between France & Switzerland. We particularly enjoyed the swimming pool, sauna & hammam. Breakfast was nice too."

"Excellent hotel. Check in was unexpectedly helpful and friendly. Room was large and comfortable and clean. Breakfast is expensive but there are no options close to the hotel. Hotel is next to the #50 bus stop which goes directly to the airport and to the train station in Basel. Have fun!"

"Whilst the location may not be the most scenic, inside the hotel is really modern, clean and comfortable. The staff were really attentive. Recommended"

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."

"Nice people, but very basic "

"I stayed two nights. Had a meeting in Bern. Personnel very friendly and resourceful."