6/10 Okay
Ralph
Traveled with partner
2 November 2024
Liked: Cleanliness
Disliked: Amenities
Very average but nice and quiet. Would rate it a 3 star hotel. Service very bland. No smiles. Dinner overpriced, took a very long time and was underwhelming. We were put at a table in the lobby because the restaurant was closed for an event. Room was clean. But very cheap low grade 1 star hotel amenities (shampoo soap etc) There was a single "free"nescafé coffee stick in the room (we are two people) and the creamer sticks were opened and empty. Called down to reception and asked for an information sheet with the WiFi info, room service numbers etc that they said was in the room, but wasn't. They said that we really didn't need the info on the sheet and didn't send one up. No one was rude in any way. But real 5 star service wasn't there. We booked the hotel based on the fact that there were indoor pools. Nowhere did we read that it was 12 euros per person, per half an hour until we got there. We looked at using the outdoor cold pool until we knealt down to feel the temperature of the water and noticed hundreds of little wormlike things lining the edge of the water. We realize we are the end of the season but if the pool is not going to be maintained, it should just be closed down. Breakfast was decent but they struggled to keep things stocked up like cutlery and other items. All in all.. Nice property and location but expect 3 star amenities and service. Absolutely not expected 5 star quality that they rate themselves. Looks impressive initially but in reality is just ok.
Ralph
Stayed 1 night in Oct 2024