8/10 Good
Verified traveler
Traveled with family
9 April 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was meticously clean. the staff were so wonderful. just a few issues the "fully equipped kitchen" not so much 1 dented small pot and 2 scratched up frying pans could do breakfast for sure and a sandwich for lunch. planned on doing some dinners not really possible. no oven no bbq and 2 propane burners for cooking. the coffee maker is a kettle and instant coffee. the extensive choice of dvd's doesnt exsist. ordered room service once did not do it again.not very good maybe off night for the cook. all that grumpiness aside restuarants are so close by so wasnt a big deal.again the staff were fantastic. our villa had a bit of a electrical issue for a couple days. they worked hard to get it fixed. check out time is 12 noon we werent flying out till 1030 that night. we stayed in our villa till 630 pm no extra charge. the manager is Dian. great person. all in all i would recommend this resort loved the exceptional cleanliness and the staff are wonderful people. one last thing, careful about the hot water tap, shower and sink. Hot is Hot scalding actually. if you bringing kids heads up
Verified traveler
Stayed 24 nights in Mar 2019