We were having our biannual family get-together for 5 days. The setting for this home was absolutely beautiful. Chief complaints are we had no hot water x 2 days, due to no propane to heat water heaters. After propane truck arrived on third day, we finally had hot water. #2 TV in family area did not work. Called property manager, who sent out the first day a repair person. He couldn't figure it out. Next day brought a new TV. Still didn't work, so brought a new remote. Using the old remote, new remote and punching a button on the TV for sound, it FINALLY worked. Pool was closed. Same repair man tried to fix it the first day. Could not. Second day sort of figured it out and after the third day, on Friday, it was working. Lower oven on island did never work. We used the microwave and second oven. But the worse thing was the step ups and step downs in family room and master bedroom and no rails for steps on patio. We had 2 85 year olds, who could have fallen ever so easily on these areas. House should have been advertised for the lack of even flooring and lack of safety for the infirm and elderly. In the front, wooden floors in gazebo, again 2 steps which several of our party fell down. It could have been marked with colored tape so very easily! Hand rails were definitely needed on the back patio, in order to get down 2 steep steps to the sidewalks to driveway and to hot tub and pool. Repair man was very nice, but frustrating. Property manager was unable