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"very nice staff and comfortable stay"

"Great hotel in a fantastic location with a 5 minute walk to the ski lifts and all the bars. Second year in a row we have stayed here and plan to do the same again next year. Highly recommended."

"Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money "

"Staff were rude. Lied about costs of spa at check in. Lied about making us a dinner reservation on site. Incredibly rude people for a 2 star hotel claiming it is 4 stars "

"Stopped here in Jan 2025 with 2 other guys sharing a triple room on half board. Great hotel that has a relaxed and fun atmosphere about it, games in the bar (chess, pool, checkers etc) Room was very big compared to other ski hotels, obviously the usual basic room but beds and pillows were good, room was warm and shower powerful. Room was clean and tidied will towels etc every day. Food wise breakfast was a good buffet, a little cold as in could have been warmer, but good usual continental with bacon, sausages etc with fresh eggs cooked for you by a chef as you want them, good coffee and drinks selection. Dinner was again lovely, basic but filling and wholesome food that was different everyday so great to see and also fresh meats and fish cooked to how you like it from a chef on a hot plate so very impressed for the ££. Location wise it’s a very short (2-3 min) walk in ski boots and your on piste with boot room etc on the same floor as street level, so good to see. All in all great clean and friendly hotel! "

"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "

"The staff are eally good but very tired facilities, very poor wifi for the price"

"Loved our stay. Reserved a 1 bedroom for myself, wife and 2 teenage daughters. Got a room with an extra 1/2 bathroom which was nice. The room was clean, roomy enough and nice. Kitchen was well equipped to make breakfast. Supermarket across the street. Excellent restaurant across the street for dinner. Ski rental next door as well. Not much else within walking distance. Shuttle to Grau Roig ski area was very convenient. Spa was really nice. Indoor and outdoor hot tub, Sauna, steam room and cold plunge were very pleasant after skiing. Would stay here again. Offered indoor (very tight) parking if needed. Narrowly managed a Mazda CX30. Don’t know how a bigger car can make it! Only thing I wish I knew was that Andorra has major elevation changes in just a short distance. The hotel is at about 6600 feet and you need chains or socks for your wheels if you want to make it during any snow. Great place to stay and we were very happy here. Elena and Darturo (I think… sorry if I got that wrong) were great help. "

"Well located and the staff is very friendly "