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"The chalet was clean, although small, there was sufficient space for our motorcycle gear and space outside to leave luggage. The area around the lake is good for walking and due to it being end of season, very quiet throughout the day and night. The breakfast service was poor and does not represent good value. The first day there were no bowls for creals and no clean tea mugs. On the second day we were the only two diners. The cleaners were in the room drinking coffee when we arrived so there was not enough coffee left. I asked for more, they gave us a flask, locked the service room and left. They hadn't made more coffee but simply topped up the flask with water so the last bit we had was undrinkable. We then realised they had locked away the breads and croissants, leaving us nothing to eat. I told the office about this and as we had only eaten half a breakfast I asked for a refund of one but this was refused. We had a long ride that day and wanted a good start to the day, not to pay for the cleaners' breakfast. Overall the stay was good and I recommend it to others but advise against having the breakfast. "

"Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!"

"Excellent accueil, grande chambre calme, petit prix: Un Première Classe qui pour une fois porte bien son nom."

"Lovely, clean budget hotel with straight forward 24hr checking in."

"This was an excellent find!!! Although not the first choice as a tourist location Valenciennes was a lovely city to visit. A really quirky old building with great facilities within walking distance of the city centre "

"Air condition is nice during summer "

"The room for a family of 4 was adequate for a one night stay. Beds were comfortable and cleanliness was fine. Arriving on a Saturday afternoon to find the hotel was closed and we had to let ourselves in. Restaurant was also closed and the area did not have anything close by....we eventually ate at a place that was 6km away. Functional if you just want a rest stop."

"Very nice place, excellent breakfast, lovely location for walks and local shops/dining. room was adequate, but it did have a kettle which was great! Breakfast was excellent."