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"First impressions were slightly underwhelming, but ignore those, the hotel is excellent and the staff are great. The food was wonderful and the pool was lovely. To swim and watch kites and eagles overhead is a rare pleasure and now a glorious memory. Criticisms - the room tended to get quite hot and there is public transport but it’s a bit of a walk away, but those a minor criticisms. On the main question - would I go back? Yes. Gladly. Gratefully."

"The room was spacious and comfortable, but certainly not worth the price nor rating of a 4.5 star hotel. Hotels.com boasted "4 restaurants" while in actuality there was only one restaurant with 4 different sitting areas with the same menu and you could not choose in which area you wished to sit. The older staff was also not at all friendly and acted a bit annoyed with every question or request. There were also loud noises with the creaking of the wood steps and hallways."

" Super friendly check in and staff, very clean and comfortable, incredibly comfortable bed, great facilities and a good breakfast. "

"Robin at the front desk and Cozumel at the bar both did a great job. They went above and beyond 10/10"