The pictures and description of this rental fairly represent the property. The price for staying at the property for 5 nights was a good value relative to hotel options.
However, I ran into a few issues.
1) Internet. When we arrived, we were not able to connect to the Wi-Fi. The front desk instructed us to contact Cox Communications to troubleshoot. As it turned out, we needed to contact support on a DAILY basis for a workaround to connect to the Internet.
2) The main light source (lamp) near the couch was not working properly (would constantly turn off and on and flicker on its own). This was not an issue that Palms maintenance was allowed to address.
3) Misc: there are no outlets next to the couch or that side of the room. Chairs that are near the kitchenette were extremely uncomfortable and unsteady chairs. There are 2 televisions, but we could not connect to cable to view the programming.
4) The host (Valerie) was easy to reach, but not so effective with resolving issues. From what she told me, she is limited in what she can do as there are a lot of parties involved in managing this property. The parties at play were host (Valerie), Owner, On Site Maintenance (can take care of some facility issues, but not all), HOA (in charge of IT issues), etc.
Hope they can resolve some of these issues as the condo is quite luxurious and an overall good value.