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Inkaterra Reserva Amazonica

4.0 star property
Suburban hotel with a full-service spa and free breakfast

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Property entrance
Body treatments, deep-tissue massages, body scrubs, reflexology
Signature Cabin | Bed sheets, alarm clocks
Bungalow, River View | View from room
Body treatments, deep-tissue massages, body scrubs, reflexology

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Spa
  • Bar
  • 24/7 front desk
  • Laundry

Room options

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Showing 2 of 2 rooms

View all photos for Bungalow, River View

Bungalow, River View | Bed sheets, alarm clocks

Bungalow, River View

Highlights

Separate sitting area
Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Bungalow

Bungalow | Bed sheets, alarm clocks

Bungalow

Highlights

Separate sitting area
Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Map
Madre De Dios River Km. 15, Las Piedras, Madre de Dios, 17001

What's nearby

  • Sandoval Lake - 31 min drive - 9.4 km
  • Maldonado Casino - 46 min drive - 21.4 km

About this property

Inkaterra Reserva Amazonica

Upscale hotel near a boardwalk/promenade
Located close to Sandoval Lake, Inkaterra Reserva Amazonica provides a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. Treat yourself to a body scrub, a massage, or a body treatment at the onsite spa. Guests can also expect to find a garden, laundry facilities and a bar.
Other perks include:
  • A 24-hour front desk, luggage storage, and multilingual staff
  • A gift shop, a porter/bellhop, and a water dispenser
  • Smoke-free premises
Room features
All guestrooms at Inkaterra Reserva Amazonica include comforts such as separate sitting areas, as well as amenities like free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Separate sitting areas, cable channels, and ceiling fans

Languages

English, Spanish

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Property amenities

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology

Accessibility

  • No elevator

More

  • 1 floor
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Ceiling fan
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Puerto Maldonado]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a credit card payment within 30 days of arrival for the balance due for any bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 20309001037

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Inkaterra Amazonica
Inkaterra Reserva Amazonica
Inkaterra Reserva Amazonica Hotel Tambopata
Inkaterra Reserva Amazonica Tambopata
Inkaterra Reserva Amazonica Hotel
Inkaterra Reserva Amazonica Hotel Puerto Maldonado
Inkaterra Reserva Amazonica Puerto Maldonado
Inkaterra Reserva Amazonica Hotel Las Piedras
Inkaterra Reserva Amazonica Las Piedras
Hotel Inkaterra Reserva Amazonica Las Piedras
Las Piedras Inkaterra Reserva Amazonica Hotel
Hotel Inkaterra Reserva Amazonica
Inkaterra Reserva Amazonica Hotel
Inkaterra Reserva Amazonica
Inkaterra Reserva Amazonica Hotel
Inkaterra Reserva Amazonica Las Piedras
Inkaterra Reserva Amazonica Hotel Las Piedras

Frequently asked questions

Is Inkaterra Reserva Amazonica pet-friendly?

No, pets are not allowed at this property.

How much is parking at Inkaterra Reserva Amazonica?

This property doesn't offer parking.

What time is check-in at Inkaterra Reserva Amazonica?

Check-in start time: 1 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Inkaterra Reserva Amazonica?

Check-out is at 10:00 AM.

Does Inkaterra Reserva Amazonica provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Inkaterra Reserva Amazonica located?

Situated in the suburbs, this hotel is 5.8 mi (9.4 km) from Sandoval Lake.

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Inkaterra Reserva Amazonica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 41 reviews
Rating 8 - Good. 6 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Devi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, gorgeous living spaces, excellent excusions included. Only issue was the generator for the limited electricity kept going out while we were there
Stayed 2 nights in Sep 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, great activities, great waiters/waitresses, and wonderful guides throughout the stay there. Be wary of 15 cent spread on USD exchange rate and receptionists are not helpful in resolution for elements not in your control and are also deceiving. When they say “complimentary” it means you’ve either paid for it or will pay for it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book it!
Treat yourself and stay here, it will not disappoint. Excellent food and plenty of activities. If I had to dig deep for something to complain about it would be that the beautiful cabins don’t have AC so nights can be a little warm for sleeping. But it’s the Jungle, and warm that not the fault of the resort.
Stayed 3 nights in Apr 2024

4/10 Poor

l

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs an overhaul to improve quickly
Need a major overhaul since it was built in 1975. Rooms and dining areas were not water proof from tropical storms. We slept on a wet bed! Most of the staff were very nice people but they will do well from some training to expect requests that are not formula. Food was ok for 3 stars. The excursions were good but some times tiring. For the cost, we had expected more.
Stayed 4 nights in Oct 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place ever. No question.
This was one of the most incredible experiences of our lifetimes. Everything was perfect. A special shout out to Hugo who made our 8 year old daughter feel included and spent so much time answering all of her questions. She wants to be like him one day. The staff were also passionate about their surroundings and the service was the best we have had in the many places we have traveled. Going here will be one of the best decisions you have ever made. Only one con, the spa is about the same price as the US or EU and my massage wasn’t that great. Others I spoke to said they felt the same way. Also, the soaking tub is more like a cold plunge and slimy. Which was refreshing minus the slime and being rushed in and out wasn’t relaxing. I before I was scheduled as was recommended and was still rushed. Still the best place ever though.
So much wildlife
Our room for 3. A king and a twin
Grounds
Our pickup
Stayed 2 nights in Feb 2024

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserva Amazonica is a beautiful property located 40mins by bost from Puerto Maldonado. We spent 2 nights there and generally had a good experience. The lodges are beautiful, clean and well equipped and staff is really nice and attentive. The nature surrounding the hotel is beautiful and there are some small animals / birds that can be found on property. The included excursions are interesting (we mostly enjoyed the canopy walk and lake Sandoval). Unfortunately, we were there during a cold spell and we only had limited animal sightings. A few points for improvement: 1) We didn't have hot water at any point during our stay. Probably ok when it's super hot outside, but not good when the weather is cold 2) Our flight was slightly delayed and we arrived at 15:30 the first day. Lunch was extended to accommodate us, which was great, but there was no communication/ discussion about the details of the excursions, which we only found out during the night boat ride. Would have been good to be able to choose what excursions we wanted, or at least have the schedule upfront so we know what we're doing 3) The SPA is not equipped for cold weather (it's an open building like the lodges) and the massage was not enjoyable due to the room being too cold.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Pierre

Stayed 2 nights in Jan 2024

8/10 Good

Ufuk

Liked: Staff & service, amenities, property conditions & facilities
Very nice environment. Friendly staff. Need to improve food
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 4 nights in Dec 2021

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful time
We loved the service and the tours!
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Magical rainforest experience
We had an amazing time at the hotel. The food and the daily excursions were excellent. The staff is very friendly and the property is magical.
Stayed 3 nights in Dec 2021

10/10 Excellent

Peter

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very luxurious lodge experience - but I got sick
amazing service, tours, and dining services. The host and guide (Alma and Hugo) respectively were amazing. However, I felt strong food poisoning (nausea and threw up) within 10 hours after check-out. IDK if I was unlucky or something in the food. However, I enjoyed all the meals in the moment. They even did a surprise birthday welcome sign and cake for my partner because it was his birthday trip. The boat trips to access the lodge were so surreal.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most magical and memorable experience! We were picked up by Tony who was great and our tour guide Paulo was amazing and very knowledgeable! We will be returning.
Stayed 2 nights in Jun 2021

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the Amazon
Staff was great. Food was excellent. Our guide, Javier, was amazing. Beautiful location
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury cabin in the jungle. Beautiful property features very nice clubhouse and dining area, great staff, excellent tours. Truly keeping with the nature of the jungle while offering some modern comfort.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lodge, not much wild life
Excellent service, lovely property. Excursions weren’t great - we saw very little wild life, although perhaps that was due to rain, and many of the offered excursions seemed to be on inkaterra property. Perhaps the lodge is not well-located for seeing wildlife - the best excursions incurred extra cost because they were far away. We didn’t have water in our cabin one night - couldn’t even wash our hands - which is not great at this price point. Other than that, cabin was very comfortable and staff very helpful. Food was good and plentiful.
Stayed 3 nights in Dec 2019

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lodge on the river bank, especially in the evening when all the kerosene lamps are lit. Knowledgeable guides and friendly staff. But unfortunately also a case of food poisoning the last night.
Stayed 3 nights in Sep 2019

10/10 Excellent

Pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing All-Inclusive Jungle Oasis
Absolutely incredible trip! The staff at Inkaterra makes all the difference. I sent them our flight arrival and departure times and they took care of the rest! We were picked up at the airport, took a bus for 10 min, then a boat for 30 min and landed in paradise. Freddy recommended a perfect itinerary for us. We were given a schedule of meals and didn’t have to think about a thing. Extra thanks to Freddy (our amazing and knowledgeable guide) and Ruth (a brilliant masseuse who helped eased my muscles after Machu Picchu). I would come again and recommend this to my family and friends.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great Location, Poor service/communication/organizational skill The lodge is located ~1 hour boat ride from Puerto Maldonado. You will get picked up at airport and transported to the lodge which is on the banks of the Madre de dios river. The property and the lodge is pristine, but the communication of staff was very poor. You get assigned a guide and a concierge to look after you for the trip. This is what defines your trip. If you get a good guide you have a good trip. We got a really bad guide who was totally disinterested and did not explain anything. Our concierge guy took off for his holiday for 2 days and there was no one looking after us. After one excursion, we asked (3 different people) to change our guide. Finally we were assigned a new guide (by asking us to tag along with other groups). The new guide was great and we tipped him well. However the managers of the property are not well placed to handle situations where guides/concierge are not good. Some of the restaurant staff are friendly, and some are really rude. If you ask something like hot water, the staff might ask you to go get it yourself. IMPORTANT TIP: If you don't like your guide, change it. It will define your experience. This reserve could be great if only they focus on hiring only the best staff and having zero tolerance for disinterested staff. Most people come here for 3-4 days.
Stayed 4 nights in Dec 2018

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great adventure in the Amazon!
Definitely a unique experience in the Amazon at Inkaterra. Highly recommend to people looking for a unique adventure. There was a range of activities that allow you to experience the Amazon in different ways. I recommend 3 nights, which give you 2 full days. I dont feel like you need any more or less time to experience everything and relax (always time for a "siesta!"). The food was great. Service was also fabulous. Note when you are booking -- the food cost for breakfast lunch, and dinner is included with your room, but all drinks are paid for a la carte. The cabanas were more like cabins. Not a ton of privacy since there are screens around each cabana with shdes for privacy, but that is it. In my opinion, it was more like upscale "glamping," which I enjoyed, but may not be right for everyone! No internet or cell service available in this location!
Stayed 3 nights in Nov 2018

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Lodge
Eine schöne Lodge mitten im Urwald. Guter, freundlicher und zuvorkommender Service, gutes Essen. Die Lodges stehen recht eng beieinander, insofern hört man nicht nur die fantastischen Tiergeräusche, sondern durchaus auch die Nachbarn von diversen Seiten. Der River View ist unbedingt zu empfehlen.
Stayed 3 nights in Nov 2018

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
The place id absolItaly spectacular! Great service and amazing food!
Stayed 3 nights in Nov 2018