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"Horrible experience! Our reservation with Expedia was confirmed and paid. Cristina, the manager of the hotel told us she did not receive our Expedia reservation and that they no longer worked with Expedia. It was 21h, we found ourselves without accommodation, and instead of being sorry and finding a solution, she did not care, was rude and told us to call Expedia. When she finally proposed us a room in another hotel, she made us pay to her directly and gave us the room keys. It turned out it was a 1 star hostal she was also runninh, in the middle of a village near by, no swimming pool, no view, very basic, and not cheap. NEVER AGAIN! FLEE THIS PLACE AND THIS WOMAN!"

"Traditional style hotel. Beautiful setting. Clean and great value deal. Room, 3 course dinner and breakfast. Would definitely recommend and we are very likely to return. "

"Truly unique space and experience. Some of the best food I have ever eaten, though I may have been biased because I was at a wedding with amazing people"

"Staff very friendly. Magnificent setting for a hotel in the town. Highly recommended "

"Roberto was excellent and were very happy at the hostel. The village is very pretty. Kitchen excellent. Very good value "

"This is an excellent hotel and they cope superbly with multiple arrivals. We know this hotel well and they know us.Wonderful situation next to the main north-south motorway in Hervas.The staff are fantastic and will do anything to help their guests. The food is excellent and great value. The company is constantly upgrading and it is no wonder that Roma is so popular Brian and Sally Smith"

"Said they had a swimming pool never mentioned it was closed ! Staff so rude. Breakfast was awful. Cleaners walked in to our room about 10am. It was just an awful experience. DO NOT BOOK HERE. "