Crown Regency Suites & Residences - Mactan

4.0 star property
Aparthotel in Lapu-Lapu with a 24-hour front desk and a coffee shop

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Photo gallery for Crown Regency Suites & Residences - Mactan

Outdoor pool
Front of property
Suite (1-bedroom) | Hypo-allergenic bedding, minibar, in-room safe, desk
Suite (1-bedroom) | Hypo-allergenic bedding, minibar, in-room safe, desk
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Outdoor Space
  • Parking included
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite (2-bedroom)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
LCD TV
Hypo-allergenic bedding
  • 86 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite (2-bedroom)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
LCD TV
Hypo-allergenic bedding
2 bedrooms
  • 114 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite (3-bedroom)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
LCD TV
Hypo-allergenic bedding
  • 118 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 3 Double Beds

Suite (1-bedroom)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds OR 1 Twin Bed and 1 Double Bed

Family Villa (3-bedroom)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
LCD TV
Hypo-allergenic bedding
  • 250 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 3 Double Beds

Two-Bedroom Deluxe Suite

  • Sleeps 4
  • 2 Double Beds

Three-Bedroom Deluxe Suite

  • Sleeps 6
  • 3 Double Beds

Villa

  • Sleeps 6
  • 3 Double Beds and 1 Twin Sofa Bed

One-Bedroom double Suite

  • Sleeps 2
  • 1 Double Bed

One-Bedroom Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Similar properties

About the neighborhood

Map
Maximo Patalinghug Jr. Avenue, Lapu-Lapu, Cebu, 6015

What's nearby

  • SM City Cebu - 8 min drive - 7.4 km
  • Cebu Business Park - 12 min drive - 10.1 km
  • Colon Street - 12 min drive - 10.1 km
  • Ayala Center - 12 min drive - 10.3 km
  • Waterfront Cebu City Casino - 13 min drive - 10.4 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 6 min drive

Restaurants

  • ‪Tuna Republik - ‬2 min walk
  • ‪Jollibee - ‬10 min walk
  • ‪The Original AA BBQ - ‬2 min walk
  • ‪Mang Inasal - ‬9 min walk
  • ‪Famous Belgian Waffle - ‬8 min walk

About this property

Crown Regency Suites & Residences - Mactan

Aparthotel in Lapu-Lapu with a 24-hour front desk and a coffee shop
This aparthotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Each apartment provides a sitting area and a kitchenette, plus free WiFi and an LCD TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are a balcony and 24-hour room service.
Crown Regency Suites & Residences - Mactan offers 148 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 21-inch LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Filipino

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 5:00 PM
  • Airport shuttle on request
  • Limo/town car service

Family friendly

  • Children stay free (see details)

Kitchenette

  • Electric kettle
  • Coffee/tea maker
  • Paper towels

Dining

  • Local cuisine breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Bathrobes
  • Slippers
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 21-inch LCD TV with cable service
  • TV in a common area

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 1 meeting room
  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Ballroom
  • 24-hour front desk

Things to do

  • Outdoor pool access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 148 rooms
  • 10 floors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: PHP 1000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 500 per person
  • Airport shuttle fee: PHP 300 per vehicle (one-way, maximum occupancy 8)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 7:00 PM

Property is also known as

Crown Regency Mactan
Crown Regency Suites
Crown Regency Suites Aparthotel
Crown Regency Suites Aparthotel Mactan
Crown Regency Suites Residences Mactan Aparthotel Lapu-Lapu
Mactan Crown Regency
Mactan Crown Regency Suites
Crown Regency Suites Residences Mactan Lapu-Lapu
Crown Regency Suites Mactan
Crown Regency Suites Resinces

Frequently asked questions

Does Crown Regency Suites & Residences - Mactan have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Crown Regency Suites & Residences - Mactan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Regency Suites & Residences - Mactan?

Self parking is free at this property.

What time is check-in at Crown Regency Suites & Residences - Mactan?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of PHP 1000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crown Regency Suites & Residences - Mactan?

Check-out is at noon. Late check-out is available for PHP 1000 (subject to availability).

Does Crown Regency Suites & Residences - Mactan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–5:00 PM on request. A fee of PHP 300 per vehicle applies.

Where is Crown Regency Suites & Residences - Mactan located?

Situated in Lapu-Lapu, this aparthotel is within a 15-minute walk of The Outlets at Pueblo Verde and City Times Square. Mactan Town Center and Lapu-Lapu City Hall are also within 1 mi (2 km).

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Crown Regency Suites & Residences - Mactan Reviews

Reviews

6.8
Rating 10 - Excellent. 91 out of 543 reviews
Rating 8 - Good. 192 out of 543 reviews
Rating 6 - Okay. 141 out of 543 reviews
Rating 4 - Poor. 78 out of 543 reviews
Rating 2 - Terrible. 41 out of 543 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

clarence

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a fantastic location, the staff was terrific, and the room was immaculate.
Stayed 5 nights in Jan 2024

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice front desk staff and spacious rooms
Stayed 1 night in Feb 2023

10/10 Excellent

Theresa

Liked: Cleanliness, room comfort, communication
I love my stay at this place . All the staff are nice and accomodating at all time. Very respectful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Frederick

Liked: Cleanliness, property conditions & facilities, communication
Very accommodating staff
Stayed 1 night in Nov 2023

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like staying at the Crown Regency. Nice room and it's in excellent condition.

6/10 Okay

Daisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful. Nice, clean, big rooms.

10/10 Excellent

Mary jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet and receptionist very attentive
Stayed 1 night in Sep 2023

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious. Love the big fridge!!
Stayed 7 nights in Feb 2023

8/10 Good

Lhy

Liked: Cleanliness, amenities, communication
We had great experience staying in Crown regency suites and residences in Mactan. Our flight was delayed so we had to check in late. This property was flexible and able to accommodate us. The building itself is outdated but it was clean. The staffs were very friendly too. I hope that cleanliness wont change. It would be nice if they fix this place up to enhance its potential. But overall good place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Ramon

Liked: Cleanliness, room comfort, communication
Very comfortable. Good food. Good service.
Stayed 1 night in Dec 2022

6/10 Okay

shawn

Liked: Communication
Disliked: Amenities, property conditions & facilities
Not what the website say..
Stayed 20 nights in Jul 2024

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.
Stayed 21 nights in Jul 2024

8/10 Good

Bella

Liked: Cleanliness, amenities, communication
Very nice place,i got the suite with 2 bedroom. It just needed a little more cleaning. Some covers were broken as well. Overall sty was good,would recommend to my frieds and family.
Stayed 1 night in Aug 2023

4/10 Poor

Jody

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are lovely! Pool was very dirty with bugs and noodles around the pool. Bathroom was gross… the bathtub was stained, the toilet always had water around it. It’s ok for a quick stay and as I said, the staff were so friendly and helpful! Love Filipinos and Philippines 🇵🇭 from 🇨🇦
Stayed 2 nights in Jan 2023

6/10 Okay

Rubiin

Liked: Communication
I liked that it did have a decent size pool, a little rustic and could use some upgrades. None of the pool showers were working. I didn’t have high expectations to began with as a stop over for flight connection. It did have nice size fridge and cook top in room, so would be adaquate for small family on budget that wants to tour around Cebu.
Stayed 1 night in Oct 2023

4/10 Poor

jin il

Disliked: Amenities, property conditions & facilities
Everything's dated. Fitness, swimming pool all out of operation. Immediate surrounding is poor neighborhood
Stayed 2 nights in Jun 2022

2/10 Terrible

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing good to say!

6/10 Okay

Patrick

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,
Stayed 2 nights in Sep 2023

2/10 Terrible

Frances

Disliked: Cleanliness, amenities, property conditions & facilities
It looks good in 📸 but the room is filthy. Dusts everywhere, smells moldy,sofa bed broken, kitchenette without utensils and stuffs to cook,dirty and discolored towels and linens. Don't waste your money and don't be deceived by the pictures shown in their website, looks too good to be true.
Stayed 2 nights in Jul 2023

2/10 Terrible

corazon

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Not safe .At the middle of the night a receptionist with another guy enter our room without informing us .She said they’re looking for white bag .Were very much scared.The whole hotel needs upgrade .Swimming pool and restaurant under renovation. I really don’t recommend this place .
Stayed 1 night in Jul 2022

4/10 Poor

David

Liked: Room comfort, communication
Disliked: Cleanliness
Nothing like the listing.
The hotel is very run down and nothing like the advert on hotles.com. almost all the service listed in the advert are unavailable such as. Pool, room service, bar, restaurant, cafe, and laundry. The hotel makes up for this with very pleasant staff and the room was large with good AC and nice layout. I do feel I overpaid as this isn't as advertised.
The pool and outside area.
Some leftover rotten food from the last guests. In a very grim and bug infested cupboard.
Stayed 2 nights in Jul 2022

6/10 Okay

Brian

Liked: Property conditions & facilities
Disliked: Amenities
The property was nice overall. The menu was very limited on what you could order. I tried to order bacon, but they didn't have. No rum or other type m of mixed drink. Breakfast was free, but the serving was very, very small. Dinner was good the day before. The only issue I had after eating dinner was a mouse came out from the bench while i was sitting in a chair at the table. I informed the staff. He just looked and then left. He didn't try to find the mouse. This wont be a place I will stay at again.
Stayed 1 night in Dec 2023

2/10 Terrible

maria

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Please investigate this property. It is literally worst than motel 6 but they rated this hotel a 4 star when it should be a 2 star at best. I need a refund as the listing was inaccurate. Please message me back. It was the most deceiving thing I have ever seen. The establishment should not be operating in the condition it is in.
Stayed 8 nights in Oct 2022

6/10 Okay

ALFREDO ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities, communication
The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.
Stayed 2 nights in Sep 2023