Lanchang Vacations from SAR8,683

Friendly staff, new with almost complete amenities for family needs. Could have looked into the broken elevator situation faster during this peak tourist season with a better SOP and pre-planning work. Worth a stay for its gd location. If you stay in the top few floors the fantastic view of KL and the mountains is rewarding.

They allowed for early check-in which was really helpful. We realized only after we arrived that the booking was done thru third party and not directly thru the hotel which was a little hassle to get the communication established. At the end everything worked out well. We booked this hotel for the rooftop swimming pool. Unfortunately, the pool was down for a few weeks for maintenance. And, the washer has problems. It looks like it was a known problem and we lost one night sleep by being awake to get that sorted out. The maintenance guy (MJ) was very helpful. But, he couldn't do much. We had to take the wet clothes with us when we checked-out.

Excellent location but property maintenance could do better. Bed was poor quality. smelly bathroom. Flying insects in bathrooms.

Great place with a view of the Petronas Towers from the balcony. The apartment is huge and really nice. Full kitchen with new appliances. It was one of the best places I've stayed in during my 3 months of travel through Southeast Asia. I highly recommend this place!