6/10 Okay
Waiohai W.
8 October 2024
Liked: Cleanliness
Great house, awful management.
First I'll start with the actual property. It was lovely. We were a party of eight and everyone was delighted with the accommodations. The property was well maintained, comfortable, clean and the location was perfect. There was plenty of seating wherever we went in the house and we never felt crowded. We loved the outdoor fire pit and the kitchen had plenty of dishes, glasses, pots and pans and silverware. My rating for the house would be 4 1/2 stars.
My only complaint for the house was the kitchen. It lacked even the basic necessities.There wasn't a toaster, blender, hand mixer, strainer, measuring cups or spoons, mixing bowls, baking dishes, baking pans, dish towels or cloths, oven pot holders, only one small cutting board, and a few wooden cooking utensils. I was surprised there wasn't even any salt and pepper or dish soap. As a guest who might want to cook a meal or two be prepared and buy everything you need at the grocery store. Including a big bag of ice. There is a ice maker but it can't keep up with a large group of people. This, of coarse, is understandable.
The management company check-in policy was unacceptable. They would not send me the check-in information until the house was ready at four o'clock. Very stressful, being on a plane, not knowing how to get in until I arrived late that evening. After several links that would not work I was able to get the information I needed. I could write more about the management company but out of character space.
Waiohai W.
Stayed 3 nights in Oct 2024