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Imperial Swan Hotel & Suites

3.0 star property
Hotel with a conference center, near Family Fun Center

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Photo gallery for Imperial Swan Hotel & Suites

Desk, iron/ironing board, cribs/infant beds, rollaway beds
Interior entrance
Royal Room, 1 King Bed, Non Smoking | Living area
Combined shower/tub, deep soaking tub, hair dryer, bathrobes
Point of interest

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Royal Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Sofa bed
Bathrobes
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Royal Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
4141 S Florida Ave, Lakeland, FL, 33813

What's nearby

  • Family Fun Center - 19 min walk - 1.7 km
  • Lakeside Village - 4 min drive - 3.6 km
  • RP Funding Center - 8 min drive - 6.9 km
  • Publix Field at Joker Marchant Stadium - 11 min drive - 10.2 km
  • Sun N Fun Air Museum - 11 min drive - 9.6 km

Getting around

  • Lakeland Station - 12 min drive
  • Tampa Intl. Airport (TPA) - 46 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪New Moon Sushi - ‬3 min walk

About this property

Imperial Swan Hotel & Suites

Hotel near Lakeside Village
Located close to Family Fun Center and Veterans Park, Imperial Swan Hotel & Suites provides a conference center. Guests can connect to in-room WiFi.
You'll also find perks like:
  • Outdoor pool access nearby
  • Access to a nearby health club, wedding services, and ATM/banking services
  • A computer station, a TV in the lobby, and an elevator
  • 5 meeting rooms
Room features
All 168 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and hair dryers
  • Refrigerators, microwaves, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Cribs/infant beds (surcharge)
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Wedding services

Business services

  • Computer station
  • Conference center (7500 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.0
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Internet access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Imperial Swan
Imperial Swan Hotel
Imperial Swan Hotel Lakeland
Imperial Swan Lakeland
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan & Suites
Imperial Swan Hotel & Suites Hotel
Imperial Swan Hotel & Suites Lakeland
Imperial Swan Hotel & Suites Hotel Lakeland

Frequently asked questions

Does Imperial Swan Hotel & Suites have a pool?

Yes, this property has outdoor pool access.

Is Imperial Swan Hotel & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Imperial Swan Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Imperial Swan Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Imperial Swan Hotel & Suites located?

Located in the heart of Lakeland, this hotel is 1 mi (1.6 km) from Family Fun Center and within 3 mi (5 km) of Lakeside Village and Veterans Park. Polk Museum of Art and RP Funding Center are also within 6 mi (10 km).

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Imperial Swan Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 86 out of 1000 reviews
Rating 8 - Good. 91 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 187 out of 1000 reviews
Rating 2 - Terrible. 499 out of 1000 reviews

4.6/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald F.

This hotel had been closed for a month when we arrived. But Expedia had confirmed our reservation the same morning! We had to find a new hotel. We're trying to contac you to sort this out.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at the front desk was so sweet and accommodating. Great multi-tasker! I will stay at this property again!
Stayed 1 night in Sep 2024

8/10 Good

Taylor

Liked: Staff & service, amenities, property conditions & facilities
They got me in when I really needed it and were really pleasant.
Stayed 1 night in Oct 2024

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eww. Trash everywhere. Dirty laundry everywhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down
Stayed 2 nights in Jul 2024

2/10 Terrible

Govi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horribly. There was almost an altercation when I was checking in at the lobby. Elevators smell like pee. The hallways were horrible. The room that was supposedly mines had someone in there. The whole place seemed very unsafe and dirty like you can get a disease or something.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ruth

There was no stay. They did not have a room for us. We need to be refunded.
Stayed 1 night in Dec 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing, I hated it. Expedia surprised me promoting this nasty place. the front desk staff is awful
Stayed 1 night in Nov 2024

6/10 Okay

Clint

Liked: Property conditions & facilities
Disliked: Staff & service
Love it
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is filthy , all bathrooms are locked , others the bathroom doors have metal brackets and screws to the wall so no useable restrooms except in ur room , rooms are old and outdated , will never go there again
Stayed 1 night in Dec 2024

2/10 Terrible

Charles R

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute worst service I've ever received checking in!!! They could not keep track of who was in what room and there was a hour long wait!! Never stay here!!!
Stayed 1 night in Dec 2024

2/10 Terrible

JOCELYN

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hurricane horrible
The hotel was horrible,
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible sheets were dirty bathroom was disgusting
Stayed 1 night in Nov 2024

2/10 Terrible

Brianca

Disliked: Cleanliness, property conditions & facilities
Not as advertised. Rooms have a smell and very noisy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities
Not a clean hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Shedrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place to stay for a night
The room smelled like smoke and old garbage. The bathroom was very dirt and the room was supposedly a King size bed and it was two twins just horrible. And with a no refund policy there was nothing i could do. Would never stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Raquel

Disliked: Cleanliness
I never checked in to facility when we arrived they were no longer doing check ins and site never we had to be there before 10 pm
Stayed 1 night in Nov 2024

2/10 Terrible

Cheyenne

Disliked: Cleanliness, staff & service, property conditions & facilities
There were no rooms available nor was there any staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave away my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
The room was so dirty & could not stay in the room. They would not offer a refund
Stayed 1 night in Nov 2024

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is horrible…. Lucky I only needed it 5 hours before catching a flight…. Front desk lady was great… honest and accommodating but the property itself and conditions of room are atrocious!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was Super Dirty, trash in every hallway and the elevators, hair on the tub, trash inside the Fridge. Even Tho I payed for a king Bed suite They gave me a Doube twin Bed room. I’m in the military and was staying there with my fiancé for one night and it was so Dirty and Uncomfortable that we decided to go to the Airport and just stay there all Night. Worst thing I ever had My Fiancé go through and I promised her I would never Do it again.
Stayed 1 night in Jan 2025

2/10 Terrible

Trisha

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is awful there was so much mold in the room and the bathroom it smelled awful. The front desk lady was nice but it seemed a bit shady that I had to pay a cash hotel fee separate from what I had already paid for. This hotel is gross and over priced
Stayed 1 night in Oct 2024

2/10 Terrible

Liliana

Disliked: Cleanliness, amenities
Did not have someone at the front desk to check us in. Hotel run down
Stayed 1 night in Sep 2024