Unfortunately we had the worst experience at this property, the external pictures are deceiving and the property manager was not helpful at all.
We arrived on a hot day and quickly noticed that the living room windows were painted shut, not allowing for any ventilation in the house.
- there were no blinds to help with the temperature in the living room, which resulted in all the bedrooms being 86 degrees
- there were no fans in the house, and if it wasn’t for the 2 we bought we would have had to leave on the day we checked in.
- the bunk bed room has a heater that will not turn off, made that room 2x hotter
Beyond the temperature, the property pictures are very deceiving and the external portion of the house was in terrible shape.
- the outdoor area with the gravel has a hottub and a shed, which is not shown on the listing - a hot tub that cannot be used and one that occupies a lot of space
- there was construction debris behind the house and dirt everywhere
- there are two huge gaps in the fencing around that area, so we couldn’t let our dogs out.
- the ladder down to the lake is being held on by a rope, completely unsafe for our elderly parents and my son and honestly all of us.
- the dock has exposed nails everywhere
- the patio furniture although shown here with pillows and toppers, has nothing of that, we had to sit on the hard surface all week.
- there were spider webs everywhere
- there were also bugs all over the house, dead bugs, which could have been cleaned out but obviously we’re not taken care of
- no trash bags
- I was unable to access their app, and could not find any information for the issues we were having.
The property manager failed to respond in a reasonable time and never solved ANY of our issues (examples being the internet was out for 2 days and his solution was for us to open a door which was locked to restart the router leaving us with no baby monitor for our infant son, and the other a dead animal washed up on the beach and he never sent anyone to clean it up resulting in an awful smell - and these are only some of the issues we brought to him with no resolution)
We ended up leaving 3 days earlier than anticipated and ruined our family vacation that we had booked months in advance. SAVE YOURSELF AND YOUR FAMILY THE HEADACHE AND BOOK ANOTHER PROPERTY, THIS IS NOT WORTH IT.