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"This is my second time visiting The Palace hotel. The staff is hugely attentive from the moment you get in. The rooms are spacious, well kept and for my purposes, an excellent set up for working with a very comfortable desk. The gym was surprisingly spacious and well stocked with free and cardio equipment. Breakfast was excellent but a bit pricey at 45 Francs! Had I been with my family that would’ve been 200 Francs for breakfast!? Stay in and have dinner at the hotel restaurant, Grande Chene. All kinds of seafood, but I had the steak tartar as well. All in all, a lovely property. Try to get a room looking towards the water or don’t spend the extra cash and just get a room in the high floors facing the Cathedral. Beautiful! "

"Room was extremely comfortable and immaculate. Staff eager to help. Fantastic location for the old town. Great breakfast. "

"The pools are wonderful and the service was great! The staff was very responsive when we needed something"

"Wonderful team on the front desk. Extremely polite and helpful. Rooms were spotless and comfortable. Great location across from the station and 20yds from the metro which was free due to the free travel pass from the hotel. It also gave us a discount on the ferry across the lake to france"

"It was a great stay!"

"This hotel was a lovely upscale gem. We enjoyed it very much. Excellent staff who were warm and welcoming and anticipated our every need. Perfect location for coffee shops, wandering the city, visiting museums, and eating at Zoe (which we also recommend!). "

"Great location! "

"Lovely hotel right by the side of the lake. Staff were exceptional, very helpful, and professional. Would happily stay here again and it’s just a shame that we weren’t here longer"

"Highly recommend this hotel. The staff were amazing. Location to visit the city of Bern was perfect. "