Find hotels near Lake District Wildlife Park, Keswick from SAR 166

"Very peaceful and relaxing"

"The lodge was comfortable and bright and had a fantastic view of Bassenthwaite Lake. It was clean and beds very comfy."

"Great garden to sit in. Excellent breakfast"

"A very comfortable hotel in a beautiful location "

"We have stayed here before and returned as it is a wonderful location and the facilities are excellent. The hotel is under renovation but didn't affect our stay at all"

"We booked as we thought it was a weekend break with a hot tub. It has hot tubs on site but we did not have one as we had planned and was really disappointing. I called Sean the manager and did not feel heard or supported and he was not able to aid me in who to complain to as it could be Jose’s sons or berbo but he could not help so we had no options to discuss with anyone else. I shared with him after looking at reviews that this same miscommunication on the reviews had happened to others. I would not have booked if we did not have a hot tub but was told it was just premier lodges. We did not know it was not a premier lodge. Would not return sadly due to not feeling that our disappointment was handled with understanding or support. "

"We really enjoyed our stay! The listing said it had a hot tub but when we arrived it didn’t. I read after that the external company listed it incorrectly. The only down side was the property wasn’t cleaned very well - old used contact lenses around the desk and bedside table and there was hairs on the bathroom shelf. I did a quick clean myself and throughly enjoyed the rest of our week the location was perfect and our lodge was next to the pond which was lovely."

"I love it, it was the perfect escape!"

"Keswick Reach was a lovely place to stay and very secluded... too secluded for us. Our car broke down on day 3 of a 5 day stay. We were left solely dependent on what little food we had, what the shop sold and what the restaurant served. We found the shop lacked items like bacon, sausages, bread, etc but had a lot of sweets and crisps. It is far from other shops so we expected more. My dad can't have cheese as it sets his heart out of rhythm, so he could only have garlic bread when it was pizza night. The receptionist didn't care when we expressed this concern. We also couldn't get my dad up the steep hill in his wheelchair to the restaurant. The bar supervisor said that we could collect an order on Thursday. We left the site that evening but we were thankful for the offer. RAC had to come onsite 3 times over 2 days. We told reception about the 2nd visit who agreed to let him onsite but when they arrived, she refused to, despite clearly being from RAC. He finally got past as others wanted to be onsite behind him. We spoke to Morgan on the 3rd visit who let the van through- no problem at all! We had some issues with the lodge which were seen to ASAP or would be sorted when we vacated. Most of the staff were friendly and happy to help. We found reception staff could do with a bit more compassion. Nobody wants to break down on their holiday after taking time off work and spending money on accommodation and day excursions so a little sympathy should not be too much to ask."