6/10 Okay
Susan B.
22 December 2024
Liked: Cleanliness
Very strange booking
This is the property I originally booked and the host emailed and said I was on their calendar. The next day I received an email stating there was a mix-up with the calendar and it was no longer available. I reached out to the host and never heard a word back from them, but I began receiving emails from “Rental Advisor” never quite sure if they were legit or not. They said they could move us to another similar property in the same area for the same price. All VRBO communication show these photos, of the original booking, which makes me think whether this may have been a bait and switch. Seems like they might double book and then send you to a different property. The property we stayed in was fine, but not nearly as nice as the original one and should have been offered at a cheaper price. It also had lots of rules like placing all food scraps in provided ziplock bags, lots of check out procedures and had people living in the basement that was not disclosed until we received the check in information. Info stated the people in the basement would let the host know if the rules and quiet hours were broken. The location was good and sits in a local neighborhood and had very close access to the Polynesian cultural center, BYU campus and north shore area to explore. The botanical gardens was an easy drive and gorgeous!The whole situation and booking was very strange and we will not book with this host again.
Susan B.
Stayed 3 nights in Dec 2024