Apartments in Lagunes

"My reservation was not honored by the hotel. The GM said that he canceled the reservation and informed Expedia the same day the reservation was made. I looked like a fool in front of my wife on valentine night. I was on the phone with Expedia for hours but no solution. I am very disappointed. I drove 2 hours to get back to the city late in the night while other we celebrating valentine. Need reimbursement and compensation "

"J'ai été arnaqué. J'ai fait une réservation en ligne et j'appelle pour la confirmation, on me dit que le site en ligne n'est pas pour l'hôtel mais ce sont des arnaqueurs alors que j'avais déjà payé."

" Cet hôtel a prétendu n’avoir aucune relation avec Hôtel.com et à donc refusé de me loger. N’ayant pas accès à un réseau Internet je n’ai eu comme solution que de prendre la chambre la moins chère dans le voisinage. Et compte tenu du préjudice que j’ai subi je demande à Hôtel.com de me compenser la différence de prix."

"First of all, the listing here is possibly scammy, the property does exist and it's not bad but they are not affiliated with Expedia, some scammer seems to have listed them here to steal money, so don't pay here until this is sorted (I had to pay again at the property). Other than that, the actual property is very basic and simple but nice and the staff is nice there, the region as as whole is not very good but if you're going there then that's a nice option."