Stayed in room 134 for 27 days in January 2014 with average room rate of less than $200 per night. Though a visiting Nigerian, I wanted the peace and quiet you get from not staying with friends and family. Hotel room was neat and was cleaned daily though I sometimes used the do-not-disturb card to keep hotel staff out of my room (you have to ask for the card). The hotel staff was totally professional, friendly, and respectful ---the cleaning crew, front desk, maintenance, kitchen staff, door men, and the gate men. This was a welcome relief from airport customs officials who shamelessly solicit and harass you for money.
We slept with ear plugs the first couple of nights due to room's noisy airconditioner which was fixed once staff was notified. You wonder why that was not discovered prior. The lobby was great and welcoming. Dinning room was kept clean. However, the complimentary breakfast buffet (for one person only!!) was boring. The pool, event hall, spa, etc were undergoing renovations. Extremely dissappointed I couldn't excercise throughout my stay, a major reason for booking the hotel. The odor in the gym was unbearable the first time I went in and I promptly left. I was given some flimsy excuse. It was way better the next time but not enough to check it out a third time. I will definitely stay at the hotel again because I know their management takes your opinion very seriously and eager to make changes. We just have to keep letting them know for them to truely earn that four star rating.