Find all hotels by Independent in Lachapelle-sous-Chaux from SAR 271

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."

"Nice people, but very basic "

"Etablissement bien situé ,centre ville à proximité, calme,parking ... Locaux agréables. Petit bémol,accueil peu chaleureux,minimum syndical pour les renseignements demandés. Dommage....."

"very good hotel , nice people and breakfast "

"The staff was very friendly and helpful. We noticed staff members cleaning frequently. Parking was convenient and secure with a lift directly to the room floor. The bed was comfortable and the room was spacious with adequate storage space. There was a mini-frig in the room but it did not work but it was not a big problem for us. The location was perfect for walking to the local sights, shops and restaurants. Breakfast was simple but good with fresh ingredients and many choices. While there was no restaurant on site, snacks and drinks (including beer and wine) were available and there is a large variety of restaurants nearby. We found that most restaurants required booking in advance. Would definitely recommend this hotel for a short stay in Belfort. "

"Very friendly, nice location. We enjoyed our short stay"

"Stay for one night between trains. Easy walking distance from the station. Nice clean room. Pleasant stay"

"It was a modern, neat, and clean room. The bed was comfortable, and the room and bathroom were spacious. The space around the basin had enough room to store toiletries. "

"Nice clean accommodations. "