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"Um ar condicionado fez falta. Recepção boa porém confusa com hóspedes estrangeiros. O café da manhã é muito ruim, saímos com fome nas duas diárias e as meninas que trabalham lá são mau humoradas e grosseiras. Estacionamento limitado e tem que dar a volta no quarteirão para estacionar. Falta uma geladeira (frigobar) no quarto. O lugar é bonito e o jardim é bem cuidado. "

"Staff were excellent, Rodrigo gave us very good advice when we arrived late. For an older hotel, it was pretty comfortable, and a decent price."

"A well run family business with kind, caring, friendly, helpful, hardworking hosts & staff - Katherine, Christian, their parents, Carlos, the chef, Valentina, & housekeepers. Both service & food were excellent. The place is spotless! You could eat off the floor! My only suggestion would be to eventually get a new shower enclosure & harder mattresses. I would highly recommend this hotel!! "

"Has great view of the city on its 12th floor, breakfast was awesome, personnel was courteous"

"This particular hotel is very well situated within easy walking distance to the best of Valdivia. There are numerous restaurants, plazas and coffee shops nearby. The staff is extremely helpful in providing you help with all your travel needs."

"Un hostal bien ubicado, correcto y de buen precio. Personal amable "

"El hotel es malo, ni aparente como se ve en las fotos. Esta en el terminal de buses."

"Our stay was quite disappointing, to the point I felt I was ripped off. To start with, as I was booking, all the information including photos indicated a room with a view to the river.....not only did we NOT get a view to the river, our bedroom window on the ground floor (right next to the office of the concierge/front desk) had a view to a filthy storage area that had the exit air tube of the dryer machine hit directly to our window. Our toilet was faulty, bidet was out of order and it's...

"El apart hotel está bien ubicado, entre Valdivia y Niebla. La habitación era pequeña y el baño también. Lo peor de la estadía fue el desayuno y la conexión a internet."

"No me pude duchar el día viernes por no tener agua caliente "