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Hotel Marco Polo

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Marco Polo

In-room safe, desk, laptop workspace, free cribs/infant beds
View from room
Point of interest
Game room
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Parking available
  • Room service
The current price is SAR 314
SAR 340 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Quadruple Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Quadruple Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Triple Room (2 adults and 1 child)

In-room safe, desk, laptop workspace, free cribs/infant beds

Interior Triple Room (2 adults and 1 child)

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Quadruple Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Double Room Single Use

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Interior Quadruple Room (3 adults and 1 child)

In-room safe, desk, laptop workspace, free cribs/infant beds

Interior Quadruple Room (3 adults and 1 child)

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Interior Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Triple Interior Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Interior Quadruple Room (2 adults and 2 children)

In-room safe, desk, laptop workspace, free cribs/infant beds

Interior Quadruple Room (2 adults and 2 children)

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Double Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Interior Double Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Double Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Quadruple Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Quadruple Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Interior Quadruple Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 23 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Double Room for single use

In-room safe, desk, laptop workspace, free cribs/infant beds

Interior Double Room for single use

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 16 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Double Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Single Use

In-room safe, desk, laptop workspace, free cribs/infant beds

Double Room Single Use

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Laptop workspace
Desk
  • 16 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

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  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
9.4 out of 10, Exceptional, (6)
The price is SAR 181
SAR 201 total
includes taxes & fees
16 Mar - 17 Mar
Hotel Comtes d'Urgell

About the neighborhood

Map
Avinguda Sant Antoni 36, La Massana, AD400

What's nearby

  • La Massana Ski Lift - 8 min walk
  • Anyos-L'Aldosa Trail - 18 min walk
  • Caldea Spa - 5 min drive
  • Pyrenees Andorra Shopping Centre - 6 min drive
  • Pal-Arinsal Ski Resort - 12 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 42 min drive
  • Barcelona El Prat Airport (BCN) - 172 min drive

Restaurants

  • ‪RESTAURANTE ANDREA - ‬2 min walk
  • ‪Borda De L'avi - ‬15 min walk
  • ‪Tequilando - ‬3 min walk
  • ‪Chaltén - ‬14 min walk
  • ‪Cafe Don Piacere - ‬8 min walk

About this property

Hotel Marco Polo

Hotel near Pal-Arinsal Ski Resort
Located close to Caldea Spa, Hotel Marco Polo provides a poolside bar, a playground, and an arcade/game room. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. The on-site international cuisine buffet restaurant, Buffet, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Multilingual staff, a 24-hour front desk, and luggage storage
  • Tour/ticket assistance, smoke-free premises, and a TV in the lobby
Room features
All 121 rooms include comforts such as laptop-friendly workspaces, as well as amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, free infant beds, and heating

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 14 per night)
  • Limited onsite parking
  • Offsite parking within 984 ft (EUR 14 per night)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10.50 for adults and EUR 5.50 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Buffet
  • Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • This property does not have elevators

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 5.50 for children
  • Uncovered self parking fee: EUR 14 per night
  • Nearby parking fee: EUR 14 per night (984 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Marco Polo
Hotel Marco Polo La Massana
Marco Polo La Massana
Hotel Marco Polo Hotel
Hotel Marco Polo La Massana
Hotel Marco Polo Hotel La Massana

Frequently asked questions

Does Hotel Marco Polo have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Marco Polo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Marco Polo?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Marco Polo?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Marco Polo?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Marco Polo located?

Conveniently near skiing facilities, this La Massana hotel is located in the mountains, within 3 mi (5 km) of Pal-Arinsal Ski Resort and Caldea Spa, and close to winter sports such as skiing lessons and snowshoeing. Mirador Roc del Quer and Naturlandia are also within 16 mi (25 km).

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Hotel Marco Polo Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 138 reviews
Rating 8 - Good. 49 out of 138 reviews
Rating 6 - Okay. 28 out of 138 reviews
Rating 4 - Poor. 26 out of 138 reviews
Rating 2 - Terrible. 6 out of 138 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

cynthia

Liked: Staff & service, property conditions & facilities
It was in the center of town and close to the things we wanted to do. My negative was that there is no A/C in the rooms and apparently they don't use wash cloths, we used a hand towel to bathe.
Stayed 8 nights in Jul 2022

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Brenda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Es un hotel antiguo, el personal es amable. Pero la habitacion olia horrible,y estaba pegada a una calle transitada con mucho ruido. El precio no equivale al servicio en general.
Stayed 3 nights in Sep 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchisumas gracias pir la gran hospitaludad y amabilidad del persinal del hotel Marco Polo. Volveremos muy pronto
Stayed 1 night in Aug 2024

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities
Un peu vieillot
Stayed 3 nights in Aug 2024

6/10 Okay

Annely Lorena

Liked: Cleanliness
La unica pega es que no habia aire acondicionado en la habitacion. Nos recibieron con agua de cortesia en la habitacion pero no habia neverita. La limpieza correcta. Bien comunicado.
Stayed 2 nights in Aug 2024

4/10 Poor

Raul

Disliked: Staff & service, property conditions & facilities, room comfort
Decepcionante para 3 estrellas
Habitación cerrada sin salida a exterior, claustrofóbica, cosa que no se menciona en la descripción de la habitación reservada en la web de Hotels.com, aunque solicitamos un cambio, no se nos facilitó. Luego el parking horroroso, mencionan que está a 200metros, lo dudo, para llegar hay que bajar una pendiente muy pronunciada sin acera, donde suben y bajan coches. Cuando justo en frente del hotel, en la otra acera hay un parking bien majo.
Stayed 1 night in Aug 2024

4/10 Poor

Jean-Michel

Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel très sale , resté dans son jus des années 80. Rien n'a été rénové et des insectes couraient au sol de la salle de bain
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Stayed 1 night in Aug 2024

6/10 Okay

Adrián

Liked: Staff & service, property conditions & facilities
Correcto
El hotel es antiguo, cos que en la habitación no se nota, ya que está restaurada, excepto el baño, que es antiguo, pero en buen estado. De la habitación lo que cambiaría don las almohadas, son como el papel. Otro aspecto negativo de la habitación es que no tiene aire acondicionado ni nevera para enfriar las botellas. El desayuno completo y muy bien.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Muito barulhento, é possível ouvir as pessoas conversando, subindo e descendo escadas, abrindo e fechando portas. Quarto muito abafado, não tem ar condicionado. Muito sujo, com odor.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

8/10 Good

Chise

Liked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Joana

Stayed 1 night in Mar 2024

10/10 Excellent

Karen Giselle

Stayed 2 nights in Mar 2024

10/10 Excellent

Noelia

Stayed 2 nights in Feb 2024

4/10 Poor

Albert

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
De entrada no cojen el teléfono, para cualquier cambio de fecha o de un posible reembolso, poca o nada de empatia por parte de la recepcionista pedimos información de los restaurantes para poder ir a cenar porque obviamente no conocíamos la zona pero no supo darnos información , pero eso es lo de menos ya nos buscamos la vida , en cuanto a las habitaciones dejan mucho que desear muy descuidadas llenas de polvo sin persianas el cuarto de baño olia mal , las baldosas las juntas llenas de suciedad , las almohadas muy bajas buel un largo etc...lo único bueno fue el bufet . No lo recomiendo .
Stayed 1 night in Feb 2024

8/10 Good

LAURA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Calefacción perfecta - habitación mejorable
Ha estado bien por lo que hemos estado. Pero las almohadas bajas para mi gusto Hay que decir que la calefacción estaba puesta y temperatura muy buena en la habitación para el frío que hacía. Decepcionado para aparcar , porque he visto coches aparcados toda la noche en el reservado del hotel para carga y descarga de maletas ( y he tenido que meter el coche en el parking que hay abajo, donde las piscinas) y me han clavado 11€… y resulta que si lo sé aparco en el reservado
Stayed 2 nights in Jan 2024

4/10 Poor

Susana

Disliked: Cleanliness, amenities, property conditions & facilities
Alojamiento antiguo, aunque se ve alguna reforma. Falta limpieza.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mireia

Stayed 1 night in Jan 2024

8/10 Good

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naturaleza, relajacion y ambiente Navideño
Personal muy atento y agradable tanto en recepcion como en restaurante. Buena comida y buena organizacion en el comedor. Habitacion amplia y poco ruidosa. Para mi gusto,a la habitacion le falta un poco de temperatura que está regulada por el hotel. Situado a 8 minutos en coche de la zona comercial de Andorra.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande pour lés familles
Très bien isolé, literie ferme à mon goût. Chambre spacieuse pour 4 personnes dont 2 enfants très bien, bien chauffé. Le petit déjeuner a 10€ par adulte - 5€ enfant . Est très varié, copieux et qualitatif. Vraiment super. Parking à 12€ à proximité a 10 minutes en voiture de Andorre là Vieille centre. Je recommande vraiment !! Merci à l’équipe pour vos sourires qui ont donné une saveurs particulières à cette nouvelle année passé avec vous !! Génial !!
Stayed 2 nights in Dec 2023

10/10 Excellent

john

Stayed 1 night in Dec 2023