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"The hotel itself is good. A bit expensive. The area used to be 'nice' outside. Now too much trafic. The sidewalks and street in the surrounding area must be updated and make new ans clean. I think I may stay in a hotel of compatible quality and service but that is not so crowded. The area has to improve to change my mind. At least have available better prices for repeat customers like me."

"Wow ! Great location in Pereira and such a good value for the price ! An hotel like this in the U.S or Canada is at least 2 times the price ! Great free breakfast, very nice roof top restaurant and jacuzzis ! Right in front of plaza Bolivar Pereira ! "

"The staff was really outstanding. Yimmy in reception went out of his way to help me with all of my errands, arranging transportation and obtaining directions."

"The view are amazing. Friendly staff great food and drinks"

"The place was great! Super convenient, and they allowed me to check-in a bit early. The room was immaculate, but it showed a bit of age. The bed was one of the most comfortable mattresses I have slept on in Colombia. The curtains were amazing at blocking out the sun, and it is very sound proof. In the end, I highly recommend this place for the location, comfort, and price."

"Great Hotel, much better than most 4 star hotels in Europe. Spacious rooms with 5 star linens"

"Very nice ; hotel very remote and lots off nature. Near to the volcano "

"Romantic and relaxing, this property is absolutely stunning! There are tropical plants and waterfalls, bird and wildlife sightings, and of course….the natural thermal pools. "

" Beautiful place to be"