Beneyasa I: opposite a convenience store, near post office.
To the owner:
A. In the rooms you need to put:
1. mirrors
2. another electrical outlet
3. a bath mat
4. a bin
5. some signs to prevent people spitting and blowing their noses in the pool and around the place. Eeew. The offenders don't see the issue, but to international visitors it's grotesque.
B. Get rid of all the bikes at the entrance.
C. Train the staff to receive guest and serve them with a sense of responsibility. I'm not even asking for a smile. But when they're laying about smoking and playing on their phones guests don't even know who is staff and who isn't.
D. Get some clean new cups and plates. Nuff said. And please, please, pay the young lady who tries to make 'breakfast' a little extra. Give her some training so that she doesn't make guests feel as though they're begging for the gloop she serves. In fact, how about you charge a little bit more and train her to make something decent. I'm pretty certain she wants to make progress in her job and life. I empathise with her.
To prospective guests:
Great location to Kuta beach if you want to learn to surf, get a tattoo, don't mind being ripped off, don't mind the sprawling metropolis of tackiness or being mowed down by hell's angels 0.5. I mean mopeds. When your phone gets knicked, you can go just two doors away to use the internet. Opposite is a new restaurant and hotel that serves great underpriced food by attentive, friendly staff.