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"Exquisite. Will book a longer stay here next time."

"Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again."

"Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds."

"This property is idealy located if the transportation from the AirPort is Important - it is door to door. The staff were very helpful and room was very clean. Not speaking Japanese made it difficult for me at times. For example there are 3 options for breakfast which staff might have explained to me but i did not understand. It did not matter as normally i like to eat outside hotel but the full breakfast on the last night was very good. "

"It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing."

"Close to the Kushiro Washo market. The free breakfast was good and generous; the free lemon water was very refreshing. Staff very helpful."

"Simple and clean room. Check in process was seamless. They provide free ramen and ice bar for supper and free probiotics in the morning. Everything would be good except for the pillow is a little bit flat and not as comfortable. Overall, this is still a very enjoyable stay and will definitely stay again."

"Amazing modern, clean room with a comfortable bed! The staff were lovely. In a central area that is very walkable (5-10 mins walk) to the famous nusumai bridge, suehiro bar district and train/bus station. Free drinks (coffee, orange juice, tea, tequila, sake) in the lobby and lots of free amenities and rental items (e.g. a vacuum for your car)! This was the best hotel I have stayed in and for such an amazing price!! I couldn’t have asked for more and would stay again!"