4/10 Poor
Patricia
29 December 2017
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad choice.
We chose this hotel to stay at for Xmas for the facilites. This hotel is not 4 stars, would rate it at 2.5. Most facilities listed either did not work or were closed. No sauna, no spa, no heated pool, no cafe, no deli bar, fitness centre had a couple of machines only. Hamam worked but no lights so could not use.
We had one thin blanket and turned on the aircon which belched out an acrid smell and we ended up with sore throats. We asked for this to be fixed and it was the next day. However, there was no heating in the hotel and light bulbs not replaced so many areas at night were dark. I did not leave the room by myself for that reason.
The breakfast was okay and the one saving grace was that the lady who cleaned our room did an excellent job. The air conditioning units from the next room are attached to wall outside balcony. We got very little sleep because they were extremely noisey. We choose this hotel because of what was on offer, but most of what is offered, is actually not. This is the worst hotel we have stayed in and we have stayed in a large number in Turkey.
Patricia
Stayed 7 nights in Dec 2017
