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Sheraton Kuching Hotel

3.5 star property
Immerse yourself in local flavors and vibrant city life. Discover tranquil oases like gardens and pools amidst urban excitement.

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Photo gallery for Sheraton Kuching Hotel

5 restaurants, lunch, dinner served; Chinese cuisine
Premier Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes
Food and drink
View from property
5 restaurants, lunch, dinner served; Chinese cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
The current price is SAR 399
SAR 439 total
includes taxes & fees
28 Feb - 1 Mar

Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 9 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with satellite channels

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 374 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Twin Bed, City View

Superior Room, 1 Twin Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Twin Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Waterfront Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, (567)
The price is SAR 268
SAR 301 total
includes taxes & fees
26 Mar - 27 Mar
The Waterfront Hotel

About the neighborhood

Map
2, Jalan Padungan, Kuching, 93100

What's nearby

  • Hills Shopping Mall - 3 min walk
  • Jalan Padungan - 4 min walk
  • Kuching Waterfront - 12 min walk
  • Sarawak General Hospital - 3 min drive
  • Vivacity Megamall - 5 min drive

Getting around

  • Kuching Intl. Airport (KCH) - 20 min drive

Restaurants

  • ‪Topspot Food Court - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carvery - ‬3 min walk
  • ‪Garden Hill Lounge & Restaurant - ‬1 min walk
  • ‪Ayam Penyet Ria - ‬2 min walk

About this property

Sheraton Kuching Hotel

Hotel near Kuching Waterfront
You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at Sheraton Kuching Hotel. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • A banquet hall, concierge services, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
Room features
All 378 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and bidets
  • 55-inch LED TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (MYR 10 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 88 for adults and MYR 44 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Nomadic
  • Gu Jin
  • Ukemochi
  • The Assembly Cafe
  • Tabby Gastro Bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 5

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 44 for children
  • Secured self parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Frequently asked questions

Does Sheraton Kuching Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sheraton Kuching Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Kuching Hotel?

Self parking is available for MYR 10 per day.

What time is check-in at Sheraton Kuching Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Kuching Hotel?

Check-out is at noon.

Where is Sheraton Kuching Hotel located?

Located in the heart of Kuching, this hotel is within a 15-minute walk of Tun Jugah Shopping Center and Kuching Waterfront. Tun Jugah Foundation and Hills Shopping Mall are also within 5 minutes.

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Sheraton Kuching Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 43 reviews
Rating 8 - Good. 5 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Stayed 3 nights in May 2024

2/10 Terrible

murai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in was very very slow.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
Stayed 2 nights in Aug 2024

4/10 Poor

MAS ILLAZREEN

Disliked: Cleanliness, staff & service, room comfort
Below expectations
Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohamad Yusof

Liked: Staff & service, property conditions & facilities
Near enough to waterfrong
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & New hotel
Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
Stayed 2 nights in Jun 2024

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
Stayed 10 nights in Oct 2024

10/10 Excellent

Qarina Damia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 2 nights in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Still “starting up”!
Still not fully commissioned. Corridor stinks. No bell service!
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condition
Great condition
Stayed 2 nights in Mar 2024

10/10 Excellent

Khalik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great. The size of the room is moderate.
Stayed 5 nights in Apr 2024

10/10 Excellent

Chao Yang

Liked: Staff & service, amenities, property conditions & facilities
new hotel...
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is too slow (check-in/check-out) - not up to Sheraton standards. Not adequately staffed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kai Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and services
Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hold On
Not ready open yet. Lots of thing still unable to be use. Staff friendly.
Stayed 4 nights in Jan 2024

4/10 Poor

Ng

Disliked: Staff & service, property conditions & facilities, room comfort
Sheraton Kuching not ready.
The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Sha

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Sheraton should do better
The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still not ready
Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
Stayed 1 night in Dec 2023

6/10 Okay

Leong

Liked: Cleanliness, property conditions & facilities, room comfort
A 5 star hotel that deserved only 3
Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Stayed 3 nights in Jul 2024

10/10 Excellent

PARIMALA

Stayed 2 nights in Dec 2024