You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at Sheraton Kuching Hotel. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
An outdoor pool and a children's pool
Buffet breakfast (surcharge), self parking (surcharge), and 5 meeting rooms
A banquet hall, luggage storage, and a 24-hour front desk
Concierge services, a front-desk safe, and smoke-free premises
Room features
All 378 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and bidets
55-inch LED TVs with satellite channels
Wardrobes/closets, free infant beds, and electric kettles
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Secured self parking on site (MYR 10 per day)
Food and drink
Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 88 for adults and MYR 44 for children
5 restaurants and 1 coffee shop/cafe
1 bar
Restaurants on site
Nomadic
Gu Jin
Ukemochi
The Assembly Cafe
Tabby Gastro Bar
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Free cribs/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms
Conveniences
Banquet hall
Front-desk safe
Guest services
24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Business services
Meeting rooms - 5
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Assistive listening devices available
Assistive listening devices in meeting rooms
Front entrance ramp
Hardwood flooring in room
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Bathtub or shower
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
Towels
Toothbrush and toothpaste
Entertainment
55-inch LED TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Connecting rooms available
Desk
Desk chair
Electrical adapters/chargers
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Slippers
Soundproofing
Water-efficient showers only
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MYR 88 for adults and MYR 44 for children
Secured self parking fee: MYR 10 per day
Rollaway bed fee: MYR 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching
Frequently asked questions
Does Sheraton Kuching Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Kuching Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Kuching Hotel?
Self parking is available for MYR 10 per day.
What time is check-in at Sheraton Kuching Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Sheraton Kuching Hotel?
Check-out is at noon.
Where is Sheraton Kuching Hotel located?
Located in the heart of Kuching, this hotel is steps from Tun Jugah Shopping Center and Tun Jugah Foundation. Hills Shopping Mall and Riverside Shopping Complex are also within 5 minutes.
Sheraton Kuching Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families.
Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus.
Breakfast was very good and staff very attentive.
Good location and services.
It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July.
Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine.
Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions.
Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.
Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.