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Citadines Uplands Kuching

4.0 star property
Pet-friendly aparthotel with a fitness center connected to a shopping center in Kuching

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Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Premier Studio, Accessible, Kitchen | In-room safe, desk, laptop workspace, blackout drapes
TV, DVD player, iPod dock
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Pool
  • Gym
  • Breakfast available
  • Outdoor Space
The current price is SAR 207
SAR 232 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Apartment, 2 Bedrooms, Accessible, Kitchen

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 67 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Apartment, 1 Queen Bed, Accessible, Kitchen

TV, DVD player, iPod dock

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment, 1 King Bed, Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, Accessible, Kitchen

Premier Studio, Accessible, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Premier Studio, Accessible, Kitchen

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
Blackout drapes/curtains
  • 24 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for One Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Premier Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

TV, DVD player, iPod dock

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Premier Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Executive Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Studio Premier

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

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  • Pool
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  • Free WiFi
8.8 out of 10, Excellent, (568)
The price is SAR 298
SAR 331 total
includes taxes & fees
24 Mar - 25 Mar
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About the neighborhood

Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350

What's nearby

  • The Spring - 15 min walk
  • Vivacity Megamall - 3 min drive
  • Sarawak General Hospital - 4 min drive
  • City One Shopping Mall - 4 min drive
  • Kuching Waterfront - 4 min drive

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪New Atmosferah Restaurant - ‬2 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪Spoon Cafe - ‬2 min walk
  • ‪Tealive - ‬15 min walk

About this property

Citadines Uplands Kuching

Pet-friendly aparthotel with a fitness center connected to a shopping center in Kuching
This smoke-free aparthotel features an outdoor pool, a fitness center, and self parking. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus a dryer and a TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches like bathrobes and slippers. Weekly housekeeping is available.
Citadines Uplands Kuching offers 215 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 2.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle
  • Car not required

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Refrigerator
  • Microwave
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Water dispenser
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 27 for adults and MYR 27 for children
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 108 per night

Bathrooms

  • Separate bathtub and shower
  • Toilet paper
  • Hair dryer
  • Free toiletries
  • Eco-friendly toiletries
  • Shampoo
  • Bathrobes
  • Bidet
  • Slippers
  • Soap

Living spaces

  • Sitting area

Entertainment

  • TV with satellite service
  • DVD player
  • iPod docking station

Outdoor areas

  • Terrace

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 1 total (up to 18 lbs per pet)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Food and water bowls and litter boxes are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Banquet hall

Location highlights

  • Connected to a shopping center
  • Near the airport
  • Near outlet shopping

Things to do

  • Fitness center
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 215 rooms
  • 8 floors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 108 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 27 for adults and MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self parking fee: MYR 2.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Frequently asked questions

Does Citadines Uplands Kuching have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Citadines Uplands Kuching?

As of 1 Rabiʻ I 2025, prices found for a 1-night stay for 2 adults at Citadines Uplands Kuching on 2 Rabiʻ I 2025 start from $61.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Uplands Kuching pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of MYR 500 per accommodation, per night.

How much is parking at Citadines Uplands Kuching?

Self parking is available for MYR 2.00 per day. Limited spots are available.

What time is check-in at Citadines Uplands Kuching?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Uplands Kuching?

Check-out is at noon.

Does Citadines Uplands Kuching provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 16.20 per person applies.

Where is Citadines Uplands Kuching located?

Situated near the airport, this aparthotel is within 2 mi (3 km) of The Spring, Vivacity Megamall, and City One Shopping Mall. Sri Srinivasagar Kaliamman Temple and Kuching Civic Centre are also within 2 mi (3 km).

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Citadines Uplands Kuching Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 157 out of 449 reviews
Rating 8 - Good. 196 out of 449 reviews
Rating 6 - Okay. 71 out of 449 reviews
Rating 4 - Poor. 12 out of 449 reviews
Rating 2 - Terrible. 13 out of 449 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities, communication
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024

8/10 Good

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024

8/10 Good

Zhi chao

Liked: Amenities, property conditions & facilities, communication
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024

10/10 Excellent

Li Fong

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff is very helpful
Stayed 3 nights in Oct 2023

10/10 Excellent

Soundharanayagi

Liked: Cleanliness, property conditions & facilities, communication
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation.
Stayed 5 nights in Feb 2023

6/10 Okay

Jimmy

Liked: Communication
A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024

4/10 Poor

Yasushi

Disliked: Cleanliness, property conditions & facilities
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Stayed 4 nights in May 2024

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, communication
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024

6/10 Okay

Lawrence

Liked: Room comfort
Disliked: Cleanliness
Nonee
Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024

8/10 Good

Viho

Liked: Cleanliness, room comfort, communication
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Stayed 1 night in May 2023

10/10 Excellent

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities, communication
a bit rundown for the price is charges
Stayed 1 night in Apr 2024

10/10 Excellent

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.

2/10 Terrible

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023

8/10 Good

Dennis

Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Good location. It's time to renew the rooms.
Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023

8/10 Good

ANAK EDWARD GANIE KATHRIE

Liked: Cleanliness, amenities, communication
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Stayed 2 nights in Oct 2022

6/10 Okay

Kho Ying

Liked: Cleanliness
Disliked: Communication
Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Room comfort, communication
Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.
Stayed 3 nights in Dec 2022

6/10 Okay

Verified traveler

Liked: Room comfort, communication
Great for visit to Borneo Medical Centre
Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
Stayed 3 nights in Nov 2022

8/10 Good

Huey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The one-bedroom apartment is clean and cozy. Every morning at around 7.15am, someone will ring the doorbell repeatedly to deliver a packet of local breakfast. If you do not want to be disturbed, you have to place 'do not disturb' sign on the door before you go to bed. The Spring shopping mall is just across the street. There are eateries and 7-11 beside Citadines apart-hotel.
Stayed 6 nights in Jul 2022

6/10 Okay

Kathleen

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Stayed 5 nights in Jan 2024

6/10 Okay

Ronald

Liked: Cleanliness, amenities
1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall
Stayed 2 nights in Jul 2023