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Vortex KLCC Apartments By Soulasia

3.5 star property
Hotel with a fitness center, a quick walk to Suria KLCC Shopping Centre

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Photo gallery for Vortex KLCC Apartments By Soulasia

Outdoor pool
Full-size fridge, microwave, oven, stovetop
View from property
Property grounds
Family Apartment, 2 Bedrooms, Tower | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi
The current price is SAR 90
SAR 118 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Family Apartment, 2 Bedrooms, Tower

Family Apartment, 2 Bedrooms, Tower | Living area | 46-inch LCD TV with digital channels, TV

Family Apartment, 2 Bedrooms, Tower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 93.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Air conditioning
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About the neighborhood

Map
12 Jalan Sultan Ismail, Vortex Suites & Residences, Kuala Lumpur, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Convention Centre - 9 min walk
  • Suria KLCC Shopping Centre - 10 min walk
  • Petronas Twin Towers - 10 min walk
  • Kuala Lumpur Tower - 12 min walk
  • Changkat Bukit Bintang - 12 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 4 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪O’coffee Club - ‬2 min walk
  • ‪Arthur's Bar & Grill - ‬4 min walk
  • ‪Gravybaby Jalan P Ramlee - ‬2 min walk
  • ‪Lemon Garden Cafe - ‬4 min walk
  • ‪Han Modern Korean Grill - ‬3 min walk

About this property

Vortex KLCC Apartments By Soulasia

Hotel near Kuala Lumpur Convention Centre
Located close to Kuala Lumpur Tower and Petronas Philharmonic Hall, Vortex KLCC Apartments By Soulasia provides a gym and a sauna. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Luggage storage, an elevator, and multilingual staff
  • Smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • 2 bathrooms with showers and free toiletries
  • 46-inch LCD TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Malay, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MYR 16 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room

Conveniences

  • Elevator

Guest services

  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 47
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Separate sitting area
  • Slippers
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 180 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: MYR 16 per day
  • Housekeeping fee: MYR 50 per day
  • Credit card charges are subject to a surcharge of 1.5 percent
  • Facilities fee: MYR 20.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned

We should mention

Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Vortex KLCC Apartments Apartment Kuala Lumpur
Vortex KLCC Apartments Apartment
Vortex KLCC Apartments Kuala Lumpur
Vortex KLCC s
Vortex KLCC Apartments
Vortex KLCC Apartments By Soulasia Hotel
Vortex KLCC Apartments By Soulasia Kuala Lumpur
Vortex KLCC Apartments By Soulasia Hotel Kuala Lumpur

Frequently asked questions

Does Vortex KLCC Apartments By Soulasia have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Vortex KLCC Apartments By Soulasia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vortex KLCC Apartments By Soulasia?

Self parking is available for MYR 16 per day.

What time is check-in at Vortex KLCC Apartments By Soulasia?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Vortex KLCC Apartments By Soulasia?

Check-out is at noon.

Does Vortex KLCC Apartments By Soulasia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 180 per vehicle applies.

Where is Vortex KLCC Apartments By Soulasia located?

Located in Kuala Lumpur City Centre, this hotel is within a 10-minute walk of Kuala Lumpur Convention Centre, Petronas Philharmonic Hall, and Petrosains Science Discovery Centre. Suria KLCC Shopping Centre and Skybridge are also within 15 minutes. Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 8 minutes.

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Vortex KLCC Apartments By Soulasia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mozhgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the apartment we were in. The television has Netflix, YouTube and all the other apps. The metro station is very close and many places of interest such as the twin towers and a walking distance away. We are going to stay there again in March.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
family tour
The unit was clean, and the check-in/out was fast. The place is near Pavillion KL and Jalan Alor (walking distance).
Stayed 3 nights in Dec 2022

6/10 Okay

Choon Tiong

Liked: Cleanliness, staff & service, room comfort
The toilet have stinky smell , I believed the water has leak under the floor tiles
Stayed 2 nights in Dec 2022

4/10 Poor

Sheraz

Disliked: Cleanliness, staff & service
This accommodation, although advertised as a hotel, is more akin to a private host setup, lacking a lobby or reception area. Contrary to the appealing images, the actual property disappoints, situated in an area close to Petronas Towers, which doesn't boast an attractive ambiance. The building and flats are infested with insects, including mosquitoes and numerous baby cockroaches, creating an uncomfortable environment. The beds are notably uncomfortable, adorned with aged linens, and the pillows are visibly dirty. Despite these drawbacks, the window offers a redeeming quality with a decent view. However, the noisy lift and the fact that access to the swimming pool area is not complimentary further detract from the overall experience. Additionally, the host's stance on room cleaning further diminishes the appeal of this accommodation. They explicitly stated that cleaning services come at an extra cost, refusing to clean the room unless payment is provided. This approach significantly detracts from the overall hospitality and convenience expected from a hotel suite establishment.
Stayed 2 nights in May 2024

2/10 Terrible

Ying Kit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time leaving a comment. First of all, I had booked two twin beds and one single bed. However, when I arrived, there were only two twin beds. The staff informed me that a special request needed to be made during booking for the additional bed. He then suggested that if I could provide some form of compensation, he could arrange for an extra mattress. When I inquired about the nature of the compensation, he stated that I would need to pay for it. This seemed unreasonable to me. Secondly, when my parents took a shower, there was no hot water. The supply of hot water was not consistent. Thirdly, although the environment appeared tidy, there were many cockroaches inside the apartment, both in the bedroom and the bathroom. Lastly, I paid a deposit of 230RM upon arrival, and the staff informed me that 230RM would be refunded upon my departure. However, on the day of check-out, I only received 200RM back, and the staff claimed that 30RM was deducted for tax purposes. I am deeply disappointed with my experience at this apartment and sincerely hope that no one else will have to endure similar inconveniences.
Stayed 3 nights in Jun 2024

10/10 Excellent

donghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원이 매우 친절하고 빠르게 응대해 줬습니다. 청소상태나 위치, 보증금 처리 등 불편한 점이 전혀 없었습니다!
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

6/10 Okay

JASON

Stayed 4 nights in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

abdoul

Stayed 2 nights in Aug 2023

10/10 Excellent

Naseer akram Abdulrazzaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but inside the room & the kitchen area there were some cockroaches
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
1)Have to paid for swimming pool entry RM20 which are not told in advance, will definitely not book this hotel again. 2)Shower at master room is very low pressure, can't even shower and the basin is choked, highlighted to staff but no action taken.
Stayed 4 nights in Feb 2020

6/10 Okay

Kel

Disliked: Staff & service, amenities, property conditions & facilities
Good location. Have to pay to use the gym, did not know about the cash deposit. Bathroom grouts have molds. Hallway stinks. No reception area for check-in.
Stayed 2 nights in Feb 2020

6/10 Okay

Byoung Soo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4일 머무르는데 4인가족에게 수건을4장만 주셨어요..화장실이 냄새가 심하고 조금 많이 더러워요...청결에 좀 더 신경써주시면 좋겠습니다
Stayed 4 nights in Dec 2019

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities
Very nice apartment..well maintained..no smoke smell.. very convenient..excellent location.. 5 min walk to suria klcc..
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud one n recommended
Stayed 1 night in Dec 2019

10/10 Excellent

Safia Enaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

2/10 Terrible

Peishan

Disliked: Staff & service, property conditions & facilities, room comfort
建議不要預訂
非常不愉快的一次預定
Stayed 3 nights in Jul 2019

8/10 Good

MohdMohe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and location very good near to KLLC and twins tower. also 7 eleven very close to aprtmentes
Stayed 5 nights in Jun 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Its very good. And the location near grom klcc and malls
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Gust need exocting fan in bathroom. And in fact the responses very quickly
Stayed 6 nights in May 2019

8/10 Good

Tatsu, Bandung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to famous shopping places. Would be better if slippers were provided.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Reasonable rates for budget seekers
Air is stale cause the windows can’t be opened. No fresh air and the room smell of smoke. Thankfully the apartment provides the necessary essentials. Location of the apartment is right within the traffic congestion area during peak periods. Waste of time travelling in and out of the apartment. Consider travelling out really early and returning really late. Has a 24 hour mini-mart on the ground level of the property. Carpark is badly designed, great for drivers who wants to test their skills. This property is suitable for families who has spare time for traffic jams and doesn’t mind to compromise on comfort for your trip.
Stayed 1 night in Apr 2019