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Smile Hotel USJ

3.0 star property
Enjoy the convenience of this hotel’s location while you explore nearby malls. Return to your room to rest easy.

Choose dates to view prices

Photo gallery for Smile Hotel USJ

Exterior
Studio | In-room safe, desk, iron/ironing board, free WiFi
Studio | Private kitchen | Coffee/tea maker
Studio | Private kitchen | Coffee/tea maker
Reception

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is SAR 64
SAR 78 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Wardrobe or closet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Wardrobe or closet
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Wardrobe or closet
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room, 2 Twin Beds

Basic Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Basic Twin Room, 2 Twin Beds

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free WiFi

Studio

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Wardrobe or closet
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

In-room safe, desk, iron/ironing board, free WiFi

Studio

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
9.0 out of 10, Wonderful, (19)
The price is SAR 110
SAR 127 total
includes taxes & fees
2 Mar - 3 Mar
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About the neighborhood

Map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610

What's nearby

  • Sunway Pyramid Mall - 6 min drive
  • Sunway University - 6 min drive
  • Sunway Pyramid Convention Centre - 6 min drive
  • Sunway Lagoon Theme Park - 7 min drive
  • Paradigm Mall - 9 min drive

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive

Restaurants

  • ‪USJ Giant Food Unlimited - ‬2 min walk
  • ‪Rasa Village Food Court - ‬6 min walk
  • ‪KFC - ‬10 min walk
  • ‪Food Unlimited - ‬2 min walk
  • ‪Coffee & Toast - ‬10 min walk

About this property

Smile Hotel USJ

Hotel near Sunway Pyramid Mall
Located close to Paradigm Mall, Smile Hotel USJ has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • An electric car charging station, a 24-hour front desk, and luggage storage
  • Free newspapers, a front-desk safe, and smoke-free premises
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at Smile Hotel USJ include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Room service available

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 20.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

Is Smile Hotel USJ pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Smile Hotel USJ?

Self parking is free at this property.

What time is check-in at Smile Hotel USJ?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Smile Hotel USJ?

Check-out is at noon.

Where is Smile Hotel USJ located?

Situated in Subang Jaya, this hotel is 1.8 mi (2.8 km) from Sunway University and 2.4 mi (3.8 km) from Sunway Pyramid Mall. Subang Jaya Medical Centre and Empire Shopping Gallery are also within 3 mi (5 km).

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Smile Hotel USJ Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 5 out of 38 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lip Fong

Good
Stayed 1 night in Jun 2023

4/10 Poor

Chern Hau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023

2/10 Terrible

CHEE

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stay away!
This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Bed bug
Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019

6/10 Okay

Bradley

Liked: Cleanliness
Smile! There's a Great Country Bar Next Door
For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Quiet place and room
Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019

8/10 Good

Sachiko

Liked: Cleanliness
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced for the service provided
Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
Stayed 1 night in Nov 2018

8/10 Good

Finaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near many shops, so it is easy for us to find food and beverages.
Stayed 1 night in Nov 2018

6/10 Okay

Naresh

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked I requested for a dressing table but there didn’t put it.
Stayed 1 night in Jul 2018

6/10 Okay

Chee

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and comfartable
Room big, comfartable for family.. Overall good i give 4****
Stayed 1 night in Jan 2018

6/10 Okay

David, Singapore

Liked: Staff & service, room comfort
Nice and clean hotel at a convenient location
I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
Stayed 2 nights in Jan 2018

8/10 Good

JJ, Penang

Liked: Cleanliness, staff & service, room comfort
Good budget Hotel
Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Photos look larger than it is, really tiny.
Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
整體可以
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

acah, melaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
selesa dan bersih
bagus dan sesuai untuk penginapan berdua sahaja
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Misleading Statements
They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Edward Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smile Hotel
Consider quite clean and quiet during the weekends