See all properties
Save

Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury Kuala Lumpur hotel in Chow Kit with 3 restaurants

Choose dates to view prices

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner, and happy hour
View from property
Serves lunch, dinner, and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Parking available
  • Spa
  • Breakfast available
The current price is SAR 319
SAR 385 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
  • 4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
  • 4 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Double Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 4 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 4 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Living room | 55-inch Smart TV with satellite channels, TV

Presidential Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Tower (View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Tower (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
  • 4 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Tower (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Kuala Lumpur

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
8.8 out of 10, Excellent, 1,013 reviews
The price is SAR 232
SAR 282 total
includes taxes & fees
6 Mar - 7 Mar
DoubleTree by Hilton Hotel Kuala Lumpur

About the neighborhood

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Kluang Station - ‬1 min walk
  • ‪Essence - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬4 min walk
  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Luxury hotel near Suria KLCC Shopping Centre
Close to Kuala Lumpur Tower and KLCC Park, Sheraton Imperial Kuala Lumpur Hotel provides a grocery/convenience store, shopping on site, and a hair salon. Indulge in a massage at Mandara Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • 9 meeting rooms, wedding services, and luggage storage
  • Guest reviews say good things about the overall condition
Room features
All 398 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 125 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 89-89 for adults and MYR 44.50-44.50 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Essence
  • Celestial Court
  • Pavilions Lounge

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (17652 square feet)
  • Meeting rooms - 9

Outdoors

  • Pool sun loungers

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 141.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
  • Self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Imperial Kuala Lumpur Hotel?

Self parking is available for MYR 125 per day. Valet parking is available for MYR 30 per day. Limited spots are available.

What time is check-in at Sheraton Imperial Kuala Lumpur Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Imperial Kuala Lumpur Hotel?

Check-out is at noon.

Where is Sheraton Imperial Kuala Lumpur Hotel located?

Located in Chow Kit, this luxury hotel is within 1 mi (2 km) of Maju Junction Mall, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and Kuala Lumpur Convention Centre are also within 1 mi (2 km). Medan Tuanku Station is only a 2-minute walk and Dang Wangi Station is 7 minutes.

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 500 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

YUHNIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start!! Sheraton Imperial Hotel Kuala Lumpur has been my second home every time I'm visiting Kuala Lumpur. This year is my 5th visit to Sheraton Imperial Kuala Lumpur. My visit lasted 3 weeks to a month/per visit. Make it special this year is The Chinese Lunar New year with all Chinese New Year decorations and Lion Dance performance. Let's start of an Excellent hospitality provided by the ladies and gentleman from Sheraton Imperial Kuala Lumpur that kept me coming back over and over again! From the moment you step on the entrance carpet, the warm greeting and warm welcome given from all the Door man/Bellhop with a smile. This trip I managed to experience all facilities in the hotel. My room reservation is on the club level. The ladies and gentleman at the club always professional and friendly. To: Sha and Chung: Exe Club Lounge Essence( the cafe ) I had breakfast there almost everyday. The staff are very friendly and accommodating. I can't remember her name, she is the chef at the Soup and Tim Sum Station. She so friend and patient even i saw some customer giving her hard time just because she don't understand what the guest need. 5 stars to ms.mek Bell, mr mokthar. Spa, ms shah. Bartender, mr vino. Concierge, mr Logan and mr anuar,deen Housekeeping, ms zainadah Hotel manager, mr afendy. Japanese restaurant, mr faizal. Will be back soon!!
Stayed 16 nights in Jan 2025

10/10 Excellent

Alptekin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were cooperative and kind
Stayed 5 nights in Jan 2025

8/10 Good

Ali

Traveled with family
Liked: Staff & service
The place is old and needs maintenance. Our air-conditioning was running even we had turn it off and they couldn't fix it.
Stayed 2 nights in Jan 2025

6/10 Okay

Ashish

Business traveler
Disliked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Shengfu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Plan to stay again.
Stayed 2 nights in Dec 2024

4/10 Poor

Dennis

Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Neha

Liked: Cleanliness, staff & service
Property was located at a convenient location
Stayed 2 nights in Oct 2024

8/10 Good

John David

Stayed 1 night in Aug 2024

10/10 Excellent

reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is an amazing hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly front desk. They go out of their way to be helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nitin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nitin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Sheraton is old and dirty with a lot mucks in the Bathroom. The mall coress the street is old and dead. Never go back
Stayed 3 nights in Aug 2024

8/10 Good

Juarez Jose

Traveled with partner
Liked: Property conditions & facilities
Nice accommodation and responsive crew.
Stayed 2 nights in Aug 2024

6/10 Okay

Mhd Soubhi

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location, bad place to stay.
So we check in around 10 pm and one of the rooms where real smells humid and has water drops coming from the AC in the dressing room. We asked for changing the room, so this has not been taking seriously, so I needed to step down and re ask the receptionist for that. Funny enough she wanted me to provide pictures proving that. Then room changed to a different floor, so now my kids are 10 floors away, as they claimed no available rooms in the same floor. I accepted as I had no other option, we moved to the other room and it smells terrible, seems it had been left with no AC for long days. My wife decided to go and have a fight with took a plenty of time with some anger level, then we secured a room for the kids 4 floors away which was decent. Upon check out we asked for bell boy to help with the language but never came, so I had to take everything down myself, when I saw the bell boy down hr apologized claiming that he is so busy. Very low quality hotel and super old, can’t be considered as Sheraton, though the location is awesome and very close to everything. Will never repeat.
Stayed 3 nights in Aug 2024

6/10 Okay

Kwee Hian

Liked: Cleanliness, amenities
There not a lot of check in counter. I was told that the hotel staff will call when the room was ready but there is no call till 345pm where I have to go to the counter to check for my room.
Stayed 1 night in Aug 2024

4/10 Poor

Asif

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Good location. Recommend the spa. The cleaner let down the experience. Most days there would be something missing from the room that needed to be replaced, but when I called they fixed it up immediately.
Stayed 6 nights in Jul 2024

8/10 Good

Younes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Jul 2024

8/10 Good

KgaiMun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Masood

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL
Great place to stay
Stayed 13 nights in Jul 2024

4/10 Poor

Karkeem

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel in its self was very beautiful but on arrival we were scheduled to check in at 1500 but due to system errors we were made to wait almost two hours after our scheduled check in time which was very frustrating and there were not enough attendance at the front counter to support checking in personnel it was a very big back up
Stayed 1 night in Jul 2024

10/10 Excellent

Hilary Ayikwele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Stayed 3 nights in Jun 2024