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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Escape to a serene oasis amidst urban excitement. Indulge in retail therapy at our on-site mall or unwind by the pools.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Exterior
Premium bedding, down comforters, in-room safe, desk
Breakfast area
Deluxe Suite, 2 Bedrooms | Private kitchenette | Full-size fridge, microwave, oven, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Parking available
  • Spa
  • 24/7 front desk
  • Housekeeping
The price is SAR 496
SAR 544 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Wardrobe

Premier Suite, 1 Bedroom (1 King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Interior

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

PARKROYAL COLLECTION Kuala Lumpur

Pool
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, 677 reviews
The price is SAR 413
SAR 455 total
includes taxes & fees
2 Mar - 3 Mar
PARKROYAL COLLECTION Kuala Lumpur

About the neighborhood

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Berjaya Times Square - 6 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • Jalan Alor - 8 min walk
  • KLCC Park - 18 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • 6 treatment rooms
  • Facials
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)
  • Electric car charging station on site

Family friendly

  • Free crib/infant bed
  • Children's pool

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Oven
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Dining table
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: MYR 180 per night

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Bathrobes
  • Designer toiletries
  • Towels provided
  • Hair dryer
  • Toilet paper
  • Shampoo
  • Slippers

Living spaces

  • Sitting area

Entertainment

  • 55-cm Smart TV with digital service
  • Pool or billiards table

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Desk chair
  • Coworking space

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Banquet hall
  • Change of bedsheets (on request)
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near outlet shopping

Things to do

  • Fitness center
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 rooms
  • 25 floors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self parking is available for MYR 2.20 per night. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Check-out is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 10-minute walk of Lot 10 Shopping Centre, Berjaya Times Square, and Pavilion Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 1 mi (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 149 reviews" "
Rating 8 - Good. 31 out of 149 reviews" "
Rating 6 - Okay. 5 out of 149 reviews" "
Rating 4 - Poor. 0 out of 149 reviews" "
Rating 2 - Terrible. 6 out of 149 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richie, Ascot Vale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a short 3 day stay in KL in a 2 br suite in Jan. Found the room to be great, the facilities convenient and the location easy walking distance to Bukit Bintang / Chankat / Pavillion / Time Square and the air conditioned foot bridges that take you to KLCC. Service from front desk staff was particularly outstanding. Perfect for our needs.
Stayed 3 nights in Jan 2025

10/10 Excellent

thu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and very clean. Staff is helpful and professional. Breakfast is good but menu is very much the same daily.
Stayed 5 nights in Jan 2025

10/10 Excellent

Battulga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Marshall

Liked: Cleanliness, property conditions & facilities
As good as ever
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous place to stay. We stayed 3 nights. Lovely staff. Great bed, closet area is massive, so nice to have laundry machine as well. Perfect location right beside a fantastic mall. Great food options in the area too. Absolutely recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kylie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to eats, shops and Time Square shopping centre theme park. Easy with kids. Great staff and happy to organise tours and transport. Great lounge, pool and breakfast are on floor 25
Stayed 4 nights in Dec 2024

10/10 Excellent

Siew Hui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean. Will go back again
Stayed 3 nights in Dec 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roomy, clean and fully furnished including washer and dryer. Good location near Lot 10 food court and MRT. Staff members are friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jure

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, great amenities, very central
Stayed 4 nights in Nov 2024

8/10 Good

Marshall

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Clare, Karrinyup

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location opposite a local shopping centre with a supermarket as well as within a 7-10mins walk to other shopping centres such as the Pavillion, Lot 10 and local transport links. Lots of food options, local, international cuisine as well as fast food franchises very close by. The hotel suite itself was very clean with amazing views and comfy beds. Having additional room facilities such as the kitchen with microwave, oven, crockery and washing machine/dryer were all very beneficial. The room also had a Nespresso coffee machine and a mix of herbal and English tea topped up daily. One very small thing that would have been helpful is having a small quantity of laundry detergent provided. Our bathroom had a walk in rain shower as well as a standard shower complemented with Balmain toiletries. The wash basin area had generous storage space and additional complimentary toiletries, a separate toilet area with it's own wash basin area. We appreciated the 'walk in' wardrobe area again with helpful touches such as an umbrella, shoe horn, variety of hanger types, gowns, slippers, hair dryer, safe deposit box, ironing board and iron. Overall, the room felt very clean, spacious, thoughtfully designed with a range of lighting options and spaces to relax. We did access the rooftop pool which was clean with great views. Staff were polite although I did highlight the iron wasn't working 3 times before it was replaced. Really fantastic stay. I wouldn't hesitate to rebook!
Stayed 7 nights in Oct 2024

8/10 Good

ida

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

abdelkader

Liked: Cleanliness, amenities, property conditions & facilities
the staff are very nice The rooms are very clean and open space
Stayed 3 nights in Oct 2024

2/10 Terrible

Catherine

Traveled with family
Disliked: Room comfort
Terrible customer service - Do Not Stay Here
My family of 6 adults stayed here on 10/11. I have run into two customer service issues. (1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response. (2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates. Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Uzayr

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and modern, great facilities, order the omelette for breakfast you won’t regret it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Family visit to Kuala Lumpur
Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for a family stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Breakfast was great. Property was in great condition. E a sy walk to shopping and heaps of dining optiona.
Stayed 3 nights in Oct 2024

8/10 Good

samantha

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ENMA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is fabulously located. Shopping, restaurants, tickets for a bus on and off is crossing the street, money changers near by and MRT just there.
Stayed 4 nights in Sep 2024