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New Town Hotel Sunway Metro, Bandar Sunway

2.5 star property
Hotel in Petaling Jaya, a short walk to Sunway Pyramid Mall

Choose dates to view prices

Photo gallery for New Town Hotel Sunway Metro, Bandar Sunway

Pool
Free WiFi
Exterior
Lobby
Reception

Reviews

4.0 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

Highlights

Air conditioning
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

Highlights

Air conditioning
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi

Deluxe Double Room

Highlights

Air conditioning
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
27, Jalan PJS11/28B, Sunway Metro, Bandar Sunway, Petaling Jaya, Selangor, 46150

What's nearby

  • Sunway Pyramid Convention Centre - 2 min walk
  • Sunway Pyramid Mall - 8 min walk
  • Sunway Lagoon Theme Park - 11 min walk
  • Sunway Mentari Business Park - 11 min walk
  • Sunway University - 3 min drive

Getting around

  • SS 15 - 3 min drive
  • Alam Sutera Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive

Restaurants

  • ‪Nasi Kandar Pelita - ‬1 min walk
  • ‪ABC One Bistro - ‬2 min walk
  • ‪阿公家乡肉骨茶 - ‬1 min walk
  • ‪The Lobby Lounge - ‬5 min walk
  • ‪Restoran Ming Tien - ‬3 min walk

About this property

New Town Hotel Sunway Metro, Bandar Sunway

Hotel near Sunway Pyramid Mall
New Town Hotel Sunway Metro, Bandar Sunway provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An elevator
Room features
All guestrooms at New Town Hotel Sunway Metro, Bandar Sunway have comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Elevator

Guest services

  • No housekeeping

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

New Town Hotel Sunway Metro Bandar Sunway Petaling Jaya
New Town Hotel Sunway Metro Bandar Sunway
New Town Sunway Metro Bandar Sunway Petaling Jaya
New Town Sunway Metro Bandar Sunway
Town Sunway Metro Bandar Sunw
New Town Hotel Sunway Metro Bandar Sunway
New Town Hotel Sunway Metro, Bandar Sunway Hotel
New Town Hotel Sunway Metro, Bandar Sunway Petaling Jaya
New Town Hotel Sunway Metro, Bandar Sunway Hotel Petaling Jaya

Frequently asked questions

Is New Town Hotel Sunway Metro, Bandar Sunway pet-friendly?

No, pets are not allowed at this property.

What time is check-in at New Town Hotel Sunway Metro, Bandar Sunway?

Check-in start time: 2 PM; Check-in end time: 6 PM.

What time is check-out at New Town Hotel Sunway Metro, Bandar Sunway?

Check-out is at noon.

Where is New Town Hotel Sunway Metro, Bandar Sunway located?

Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Convention Centre and Sunway Pyramid Mall. Sunway Mentari Business Park and Sunway Medical Centre are also within 15 minutes. Kuala Lumpur Setia Jaya KTM Komuter Station is 28 minutes by foot.

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New Town Hotel Sunway Metro, Bandar Sunway Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 10 out of 22 reviews

4.2/10

Cleanliness

4.4/10

Staff & service

2.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is dirty, it smells smoke from the air conditioner every where, towels are found stains along with stains on carpet, wall paper ...can't say for one night !
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
This is the far worst place I have stayed. Our flight was delayed and we reach near 12midnight. The counter can’t find our 2 rooms booking and make us wait so long and telling us the room we book not available.. will be the last time coming to this hotel.
Stayed 2 nights in Sep 2019

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Úseless dont even consider
The dirtiest most inefficient place I have stayed at in my life. 45 minutes for check in as could not find my booking and just totally useless. Tried to charge me the tourist tax twice. Whilst I may be a tourist on this occasion I am in the country regularly so don't try and rip other people off because you think they have more than you. As for Wi fi it never worked
Stayed 2 nights in Jan 2019
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Jasmine, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV didn't work, room was v crappy
Don't book this hotel. TV didn't work and staff couldn't help. Wifi signal sucks. By far, our worse experience.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Good location
Good location
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

FONG LIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Vinothini

Disliked: Cleanliness, property conditions & facilities, room comfort
Too small
Extremely small room w an extremely small bathroom where you can't even move. For that price, not worth it at all. Might as well fork out abit more & stay at City View. Cleanliness was ok. Can't stay for more than a night. Very near to Sunway Pyramid
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Pei Ying, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

6/10 Okay

Moi Yin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

yee tat, Malaysia

Liked: Cleanliness, room comfort
Great
Great
This review was submitted before 2018 and has not been verified.

4/10 Poor

Ieyra, penang

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No carpet or tiles. Not suitable for family
It was regular room size although I have booking for 3 adult and 1 child.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Kui Kong, Butterworth, Penang.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was give a wrong type of room which I have book. And found insect holding party in the room.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jonathan, Singapore

Room can be improved but above average!
Very near to Subway Pyramid! Hotel room cleanliness can be further improved, lift facility in the hotel is good. Suitable for backpackers to stay over the nights to sleep and get going. Families who wins to stay over might want to reconsider getting bigger rooms if you have more than 4-6 pax. Above average!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
the staff very helpful n friendly but they missed our booking that day n need to call the agent to verify the booking. place very narrow n unable to move freely. also noticed few bugs.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

SHAW LONG, 马来西亚，新山

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
相片与实际相差太大
一句话说完，非常的差。我本来是预定住三晚，可是我们第二天一早就check~out换去别的酒店了。
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Triple Room Unfit for Paying Guest
We checked out from this hotel 30 minutes after arrival because we were appalled to discover the room was in such awful state with dirty bedsheets, saw at least 2 cockroaches roaming the bed and 2 spiders spewing web near the bed. The entire room and floor felt and looked dirty, no natural light and poorly ventilated obviously as it is windowless. The person manning the counter was rude and said we were the only unhappy customers among thousands monthly and since we did not book direct, we were not his customers. Big mistake for not reading reviews. Wasted 400 MYR as NO REFUND.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Christine, JB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible condition with spider net and cockroach.
I will not stay at this hotel again. Poor room condition and reception.
This review was submitted before 2018 and has not been verified.

4/10 Poor

ALVIN, MALAYSIA

Disliked: Cleanliness, staff & service, room comfort
JUST A BUDGET HOTEL DO NOT EXPECT MUCH..
YOU CAN HEAR SOUND FROM OUTSIDE THE ROOM EASILY. THE TV CANNOT SEE CLEAR IMAGE EVEN IS LCD TV . THERE IS THE ANTENNA PROBLEM.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Con Hotel
From the app, display pic is another hotel, showing discount from RM500 to RM100, totally con!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Percy, singapore

Liked: Staff & service, property conditions & facilities, room comfort
Value for Money
Value for money if you're on a tight budget. Hotel staff is friendly and the location is good. Eateries easily accessible and less than 1 mins walk to Sunway Pyramid.