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Hotel Mercury

3.0 star property
Hotel with a 24-hour front desk, steps from Berjaya Times Square

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Photo gallery for Hotel Mercury

Lobby
Reception
Exterior
Exterior
Deluxe Room | Iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Twin Room, 1 Twin Bed, Smoking

Iron/ironing board, free WiFi

Basic Twin Room, 1 Twin Bed, Smoking

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Private bathroom
Desk
Daily housekeeping
  • 6.6 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Super Deluxe

Super Deluxe | Iron/ironing board, free WiFi

Super Deluxe

Highlights

Air conditioning
Private bathroom
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Iron/ironing board, free WiFi

Single Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
60-68,Lorong 1/77A, off Jalan Changkat Thambi Dollah, Kuala Lumpur, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Jalan Alor - 11 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 4 min drive - 3.5 km
  • KLCC Park - 4 min drive - 3.1 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Imbi Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Fong Wah Teochew Porridge - ‬1 min walk
  • ‪Bestow - ‬1 min walk
  • ‪福成水饺大王 Pudu - ‬2 min walk
  • ‪Lu Ding Kee 炉鼎记 - ‬4 min walk
  • ‪Da Tang Wei Dao Restaurant 大唐味道 - ‬2 min walk

About this property

Hotel Mercury

Hotel near Berjaya Times Square
Close to Jalan Alor and Pavilion Kuala Lumpur, Hotel Mercury has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk
Room features
All 73 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • 24-hour front desk
  • Daily housekeeping

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Hotel Mercury Kuala Lumpur
Mercury Kuala Lumpur
Hotel Mercury Hotel
Hotel Mercury Kuala Lumpur
Hotel Mercury Hotel Kuala Lumpur

Frequently asked questions

Is Hotel Mercury pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mercury?

This property doesn't offer parking.

What time is check-in at Hotel Mercury?

Check-in begins at noon.

What time is check-out at Hotel Mercury?

Check-out is at noon.

Where is Hotel Mercury located?

Located in Imbi, this hotel is within a 15-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and Petaling Street are also within 1 mi (2 km). Imbi Station is 5 minutes by foot and Hang Tuah Station is 8 minutes.

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Hotel Mercury Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
このホテルは閉鎖されています。ホテルズドットコムの対応は酷いです。
2018年8月21日の宿泊を2018年4月に予約しました。当日、ホテルについてビックリ！ホテルがクローズとなっていました。クアラルンプールから国際電話（通話料もちろん当方持ち）で内容を伝えるも、最初の担当者は日本語がある程度しか理解しておらず、担当部署へ連絡しますの一点張り。しかも、電話は切らないでそのままで待てという始末。電話代いくらかかると思っているのだか。また、担当部署の者は英語しか話せないという。全世界の人が全て英語が話せると思っているのか？この会社の精神を疑う。３０分ほど押し問答するも結論出ず、いい加減頭にきたので折り返せと言って電話番号を教えたが、結局現在（2018年8月23日）まで回答はなし。ホテルズドットコムは殿様商売か？初期対応が全くなってません！！日本企業だったら間違いなくつぶされますね。どうせすぐに削除されるのであろうが、とりあえず皆様におしらせしておきます。
Stayed 1 night in Aug 2018

4/10 Poor

サマサマ, 東京

Disliked: Cleanliness, staff & service, property conditions & facilities
朝到着のためチェックインまで時間があるので 荷物を預けることはできたが一人一個までといわれ 重たいバッグを持ちながら観光した
Stayed 1 night in Jul 2018

8/10 Good

hd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
タイムズスクエアの裏通り
タイムズスクエアを抜けてショッピングエリアまで歩いて行けます。 価格はとても安いですが、部屋は狭く簡素で、寝るだけの宿かと思います。エアコンあり・TV無しでした。
Stayed 1 night in Jul 2018

8/10 Good

Yu Kiong

Liked: Staff & service
Worth to stay!
It would be much better if the cleanliness and maintainance of the room, air-conditioning was done better. Good location, near to mono rail and shipping mall. Worth to stay in such price though the room is a bit small.
Stayed 2 nights in Jul 2018

6/10 Okay

Nuria

Not bad. Will comeback again
Resepsionisnya sangar tapi sepertinya baik hati. Keluar lift langsung terasa bau tak sedap, pengap. Kamar tak pernah di bersihkan. Sampah menumpuk. Engsel lemarinya berisik. Tarikan lemari kulkas patah. Tv tak bisa digunakan karna tak ada jaringan, harus menggunakan internet. Lokasi strategis, belakang Berjaya Times Square. Dekat Mercure Hotel. Beberapa taxi terkecoh dengan nama hotelnya. Banyak tempat makan dan mall. Dekat dengan Aquaria, KL Tower, Alor. Lumayan buat sekedar istirahat.
Stayed 3 nights in Jun 2018

10/10 Excellent

azman, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just behind Berjaya Times Square
Very good n conveniently located Easy access n many amenities
Stayed 1 night in Jun 2018

2/10 Terrible

Rissha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty flirty Room and Rude staff
I have already complaint about this dirty hotel. Pls don't ask me again and again about. Look into the matter and do something about it.
Stayed 1 night in Jun 2018

4/10 Poor

Saddam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
I liked staying here. Just that found under rhe bed is very dirty. It is a suggestion for them to clean thoroughly. The place is very quite even though it is in the city side. Staff is very friendly and helpful. Thank you.
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Kuala Lumpur 2018
The overall stay was great. The facility was okay but some sheets have holes in it. But the staff are very kind and approachable. The malaysians in general are good people.

6/10 Okay

Verified traveler

Location was good but not Much clean

6/10 Okay

AZRIZAL

Katil yang lebih besar perlu di sediakan,

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Middle of night bathroom light blinking and air cond was off. Room eerie. Change room the night day
Stayed 2 nights in Mar 2018

10/10 Excellent

Elle, Brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Berjaya Times Square KL is just nearby. Can go there by foot. Only take 3 4 mins. Convenient store also available near the lobby and also walk to Berjaya Times Square KL (3 - 4 mins - walk) to go to 7 Eleven Store. Awesome indeed.
Stayed 3 nights in Mar 2018

2/10 Terrible

Eve, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as what we expect
When we first check in, we find out room tv is not working. Can on but no channel. Called the hotel stafd said tv spoilt. We asked for room change but the staff say room is full. A staff came to the room to chexk on the tv but was told they did not pay Astro that is why no channel. I said then why must the staff said the tv is spoilt. Then the staff say they will change the room for me but till i chexk out no one got back to me. This will be my first amd my last stying at this hotel. Very bad experience.
Stayed 2 nights in Mar 2018

6/10 Okay

Edith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Near to shopping mall and restaurant. Close to Imbi train station and the staffs are very helpful.
Stayed 1 night in Mar 2018

10/10 Excellent

Khairuol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Location is good, near to major shopping malls. Many restaurants surrounding the hotel. Room is clean when we checked in, staff was helpful and approachable.
Stayed 1 night in Mar 2018

4/10 Poor

Loi, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stairs to reach the main entrance...
Rude staff(a Bangladeshi)mostly at night,for a woman tourist point of view front desk assistance is a breath of a relief with an approachable persona... Definitely i'm not gonna come back here.
Stayed 6 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice Hotel and close to shopping malls
Good and Affordable Hotel in comparison to its room rate. Nice staff at reception.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Great location near to all transport and malls etc. Basic but clean rooms. Would stay again.
Stayed 1 night in Jan 2018

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, room comfort
Small basic rooms but clean + great location
Excellent location close to Times Square Mall and Imbi monorail which connects to to KL Sentral so you can get the train to/from the airport easily. Walking distance to Jalan Alor Street food area. Felt safe. Single room was small and basic but relatively clean. No daily housekeeping but two towels provided and ample soap + toilet paper. Bed was comfy. Black out curtains were good but window thin and let in industrial fan noise in from mall opposite although no road noise which is good. Hot water and decent water pressure. WiFi works in rooms but did cut out one night. Staff on front desk were friendly and helped wih directions. Only downsides were infrequent issues like toilet not flushing and WiFi cutting out, migh happen again but might not. Rooms could do with being repainted but would stay again for 2-3 days.
Stayed 3 nights in Jan 2018