2/10 Terrible
Layth
Traveled with family
6 December 2024
Disliked: Cleanliness, staff & service, amenities
THE WORST EXPERINCE EVER, if there was less than 1 star I'd give it, no proper service, dirty and old towles, you ask them to empty rubbish they come after two days in the middle of the night nocking on the door, they cleaned the apartment only once a day before leaving during a one week stay, and when they did they didn't leave any toilet paper, there are Ants in the apartment which is located on the 45th floor!!! from day one manager promised to do daily cleaning but it's all talk, such a horrible experince and I only blame Expedia for listing them on their website, they shouldn't be operating in any way or shape in the hospitality sector, IF YOU CARE ABOUT CLEANELSE OR YOUR KIDS DON'T BOOK WITH THESE GUYS, YOU BETTER OFF GETTING ANY OTHER HOTEL WITH A DECENT SERVICE DON'T BE FOOLED.
PS. Flixses is a private apartement operation and not part of the "The Face" actul hotel
Layth
Stayed 8 nights in Nov 2024