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DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shah Alam

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Laundry
The price is SAR 220
SAR 246 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Bidet
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Accessible

Standard Double Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
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9.2 out of 10, Wonderful, (50)
The price is SAR 283
SAR 314 total
includes taxes & fees
26 Jan - 27 Jan
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About the neighborhood

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 1 min walk
  • Central i-City Shopping Centre - 12 min walk
  • Sri Maha Mariamman Temple - 18 min walk
  • Klang Centro Mall - 6 min drive
  • Wet World Shah Alam - 7 min drive

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪R-Roi Thai Kitchen - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Makan Kitchen - ‬6 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Bar-B-Q Plaza - ‬14 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

Luxury hotel connected to a shopping center
You can look forward to a swim-up bar, a poolside bar, and a coffee shop/cafe at DoubleTree by Hilton Shah Alam i-City. Indulge in aromatherapy, a massage, and a facial at eforea Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A front-desk safe, a banquet hall, and luggage storage
  • Massage treatment rooms, an elevator, and 12 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 300 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • 49-inch plasma TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MYR 5 per day)
  • Secured covered valet parking on site (MYR 50 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 78 for adults and MYR 39 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 12

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch plasma TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 106.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
  • Fee for in-room wireless internet: MYR 30 per night (rates may vary)
  • Covered self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 106.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is DoubleTree by Hilton Shah Alam i-City pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Shah Alam i-City?

Self parking is available for MYR 5 per day. Valet parking is available for MYR 50 per day.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Shah Alam i-City?

Check-out is at noon.

Where is DoubleTree by Hilton Shah Alam i-City located?

Situated in the business district, this luxury hotel is within a 15-minute walk of i-City, Central i-City Shopping Centre, and SnoWalk. Universiti Teknologi MARA Shah Alam and Sri Maha Mariamman Temple are also within 1 mi (2 km).

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 118 reviews" "
Rating 8 - Good. 20 out of 118 reviews" "
Rating 6 - Okay. 5 out of 118 reviews" "
Rating 4 - Poor. 2 out of 118 reviews" "
Rating 2 - Terrible. 2 out of 118 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lima

Traveled with family
Liked: Amenities
It is clean and well maintained, whatever you need they will send their workers to help you
Stayed 1 night in Jan 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024

10/10 Excellent

Gladys

Stayed 1 night in Dec 2024

10/10 Excellent

Joshu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every one that worked there was the nicest person I met!
Stayed 4 nights in Nov 2024

10/10 Excellent

Teng Hwai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room layout and setting. Comfortable bed and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

azna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Fazeel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotel stays I have ever had. The WhatsApp message contact was really handy and I was able to message requests easily. They were all taken care of, including printing a document. The location, facilities and room were also excellent. A great place to stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Albert Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but don’t expect much to chill out
Location is good due to close proximity to mall and airport. Shopping and F&B at mall needs to improve with better quality food and better shopping experience . To give you an idea Setia city mall is much better . Night surrounding can be boring otherwise generally satisfactory .
Stayed 3 nights in Sep 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the mall and get stuff that u need. Which just beside the hotel.
Stayed 4 nights in Sep 2024

8/10 Good

ST

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is new and clean but can be better (spotted a stain on the sink and it is still there after house keeping, guess all hotels nowadays do not do a thorough clean anymore) Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Stayed 5 nights in Sep 2024

8/10 Good

Dennie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
My 2nd time stayed, well keep, need some improvement, on training staff, service was good
Stayed 4 nights in Aug 2024

2/10 Terrible

Jacqueline Li Hwee

.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Not a thing was wrong. This is your best option for staying in Shah Alam area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Saedah

Stayed 1 night in Aug 2024

10/10 Excellent

LEE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Good location with proximity to F&B and shopping It will be nice if they have a curtain or blind between the toilet and bedroom
Stayed 1 night in Aug 2024

8/10 Good

Zainaba

Stayed 2 nights in Jul 2024

8/10 Good

Chang Hun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
All good
Stayed 1 night in Jul 2024

10/10 Excellent

YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the location, which is a bit far from KLCC, all other aspects were fantastic. The food was delicious and varied, and all staff would greet you with a big smile. They consistently pay great attention to your needs with outstanding hospitality. The room was neat and clean without any odour, which I liked the most during my stay. I will definitely choose this five-star hotel if I go to KL again in the future.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ryo

Stayed 3 nights in Jul 2024

10/10 Excellent

Syeda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Stayed 10 nights in Jun 2024

6/10 Okay

Aloysius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested for late check out but was rejected claim to have a huge group of customers. But hotel is as quiet as a grave.... so cant uhderatand why cant grant hour or two late check out..
Stayed 2 nights in Jun 2024

10/10 Excellent

Binny Zachariah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 9 nights in May 2024

10/10 Excellent

Paul

Stayed 3 nights in May 2024