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"Bad service, dirty rooms, waiters do not speak English "

"It is a dream hotel especially if you travel with a cat pet who loves exploring nooks and new spots for jumping, climbing and staring out at a whimsical European street. It’s ideally located: downtown that is close to nature too, fancy that. It’s nicely designed, very cozy and comfy. It even has a roof to walk on, safely. It has a guest club with everything you need. Some rooms have patios. It’s like a little castle, even if the weather isn’t great, you won’t get bored. Everything is done with love and thoughtfulness. The only thing you might want is your own pillow. The building is old and kinda smells old. That is the only reason I gave it 4 out of 5. "

"Hotel is very simple but clean, staff is friendly. Food is okay. Rooms are clean and spacious, beds are pretty hard but we had good sleep. Pool is okay, there is sauna. The bowling area is really good with games, pool and bar."

"Hotel is newly renovated and well positioned close tot the station. All the staff were friendly and welcoming apart from Olga, who needs to take her happy customer service tablets. "

"Super friendly and welcoming staff... particularly Natalie at reception. Breakfast spread was quite diverse, delicious and satisfying. Our son is a professional volleyball player for Dukla Liberec, and the arena was very convenient to get to... thanks for the wonderful stay!"

"Great food & service"

"Great location, clean and amazing service."

"Cool design of rooms, beautiful view from our room to the Jested mountain, and good breakfast. Very pleasant staff. The only issue I had, was the check in: it wasn't clear until when is the reception open. Downloading yet another app and filling forms with information I already have in my Expedia profile, while waiting on a very hot lobby was a bit annoying. "

"Easy self check-in, clean room, great buffet breakfast."