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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury Kraków hotel in Kraków Old Town with a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Interior
Standard Suite | Premium bedding, down comforters, minibar, in-room safe
Interior
Reception
Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Room service
The price is SAR 393
SAR 425 total
includes taxes & fees
19 Jan - 20 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

View all photos for Standard Suite

Standard Suite | Premium bedding, down comforters, minibar, in-room safe

Standard Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, minibar, in-room safe

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, minibar, in-room safe

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Hotel Saski Krakow, Curio Collection by Hilton

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Free WiFi
9.8 out of 10, Exceptional, (234)
The price is SAR 615
SAR 664 total
includes taxes & fees
5 Jan - 6 January 2025
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About the neighborhood

Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016

What's nearby

  • Main Market Square - 3 min walk
  • Royal Road - 4 min walk
  • Cloth Hall - 4 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 16 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪AntyCafe - ‬1 min walk
  • ‪Gościnna Chata - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Nić - ‬2 min walk
  • ‪Domowe Przysmaki - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Royal Road and Wawel Castle, Hotel Unicus Palace Old Town - Destigo Hotels provides an art gallery on site, a shopping mall on site, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a porter/bellhop
  • Local meal delivery service, concierge services, and smoke-free premises
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Unicus Palace Old Town - Destigo Hotels include comforts such as premium bedding and heated floors, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heated floors, and electric kettles

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: PLN 110 for adults and PLN 55 for children
  • Room service available

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 1
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Heated floors
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 110 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Unicus Palace Old Town - Destigo Hotels?

Hotel Unicus Palace Old Town - Destigo Hotels doesn't offer parking.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-out is at 11:00 AM.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Dominik Rostworowski Gallery, Main Market Square, and Royal Road. Historical Museum of Krakow and Florianska Street are just steps away. Kraków Główny Station is 18 minutes by foot.

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 88 reviews" "
Rating 8 - Good. 18 out of 88 reviews" "
Rating 6 - Okay. 1 out of 88 reviews" "
Rating 4 - Poor. 1 out of 88 reviews" "
Rating 2 - Terrible. 1 out of 88 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alan William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

10/10 Excellent

janusz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏😍👏
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 4 nights in Oct 2024

10/10 Excellent

Fabio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ewa Wylazlowska

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and will come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Patti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, 2 min walk to Main Square, would definitely recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vitaliy

Stayed 1 night in Sep 2024

4/10 Poor

GERALD P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not refund my breakfast. Very inflexible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Stayed 2 nights in Sep 2024

10/10 Excellent

Edith

Stayed 1 night in Aug 2024

2/10 Terrible

Dawid

Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so lovely in person and very close to the square. The staff was kind and helpful! Super clean room!
Stayed 2 nights in Aug 2024

8/10 Good

Louise, Beckenham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern and new hotel with good sized rooms, super comfortable beds and lovely bathrooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose this hotel as it was a VIP one but very disappointed that we didn’t receive any perks at all!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Jul 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very comfortable rooms. Nice staff. Be aware that you need a physical credit card to pay the security deposit - they don't accept Google/Apple pay -fortunately I had a physical card with me. There was unfortunately a bit of noise from the street, but I suppose that's to be expected with a busy city centre hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Excellent boutique hotel in the heart of Krakow. The rooms are tastefully decorated and superbly finished. The staff is very friendly, accommodating and helpful! The breakfast offers good selection of salads, meats and etc including a al carte.
Stayed 2 nights in Jul 2024

10/10 Excellent

Laken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Old Town Hotel
Great location in old town. Everything is a short walk. Lots of restaurants and shops. Very quiet, clean, upscale hotel. Large room, very comfortable bed and pillows. Friendly and helpful staff. Highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel I have ever been
Stayed 1 night in Jul 2024