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Portal House Apartments

3.0 star property
Apartment with kitchenette, steps from Royal Road

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Portal House Apartments

Garden
Front of property
Standard Room | Premium bedding, minibar, in-room safe, desk
Senior Apartment | Premium bedding, minibar, in-room safe, desk
Restaurant

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Laundry
    Laundry
  • Outdoor Space
    Outdoor Space
  • Kitchen
    Kitchen
The price is SAR 282
SAR 413 total
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Apartment

Superior Apartment | Premium bedding, minibar, in-room safe, desk

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchenette
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
  • 21 sq m
  • Studio
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Senior Apartment

Senior Apartment | Living area | 32-inch LCD TV with satellite channels, TV

Senior Apartment

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Apartment

Premium bedding, minibar, in-room safe, desk

Junior Apartment

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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Reception
Amber Design Residence
Free WiFi
Air conditioning
Gym
Parking available
9.8 out of 10, Exceptional, (967)
The price is SAR 283
SAR 305 total
includes taxes & fees
13 Nov - 14 Nov
Amber Design Residence

About the neighborhood

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Galeria Krakówska - 7 min walk
  • Wawel Castle - 14 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk

About this property

Portal House Apartments

Apartment with kitchenette, steps from Royal Road
Along with spa services, this smoke-free aparthotel has conference space and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment features a kitchenette with a microwave, plus free WiFi and an LCD TV with satellite channels. Comforts include premium bedding and a pillow menu, and also available are a minibar and a rainfall shower. The bathroom is shared and housekeeping is available on request.
Portal House Apartments offers 20 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with microwaves and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include sports massages and massages.

Languages

English, Polish

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Couples treatment room(s)
  • Sports massage

Internet

  • Free WiFi, with speed of 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Offsite parking within 820 ft (PLN 100 per day); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Highchair
  • Travel crib

Kitchenette

  • Refrigerator (mini)
  • Microwave
  • Electric kettle
  • Cleaning supplies
  • Coffee/tea maker

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Minibar

Bedrooms

  • Premium bedding
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Shared bathroom
  • Shower
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Shampoo
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (377 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • In-room massages
  • 24-hour front desk

Location highlights

  • Near a train station
  • In the city center
  • In the historical district
  • Near outlet shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for PLN 80.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 100 per day (820 ft away)
  • Crib (infant bed) fee: PLN 80.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit

Property is also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

Is Portal House Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Portal House Apartments?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Portal House Apartments?

Check-out is at 11:00 AM.

Does Portal House Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 120 per vehicle applies.

Where is Portal House Apartments located?

Located in Kraków Old Town, this aparthotel is within a 5-minute walk of Royal Road, Main Market Square, and St. Mary's Basilica. Cloth Hall and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 17 minutes by foot.

Portal House Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 68 out of 84 reviews" "
Rating 8 - Good. 14 out of 84 reviews" "
Rating 6 - Okay. 1 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.8/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this property. Easily accessible by foot and public transport. Close to many attractions. Staff were friendly and helpful. Breakfast was good quality. Highly recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely aparthotel. Very clean, breakfast was nice, we stayed in the deluxe apartment, a family of 4, very modern and spacious. Excellent location, close to all the main sites.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The apartment had been renovated to a very high standard, we were very happy with our stay, and with the kind staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, property conditions & facilities
Location was great. Room was spacious and nice. Mattress was a bit hard. Street got a bit noisy, but that seemed like a rare event - a room facing the courtyard wouldn’t have had the issue.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carole

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Very clean and comfortable. All staff were very friendly and accommodating. Breakfast was included and offered an exceptional choice of hot and cold food, including fruit, pastries, meat and eggs and much more. The apartment is a 2 minute walk from Krakow old town square but positioned in a quiet side street. We will definitely return.
Stayed 5 nights in Sep 2024

10/10 Excellent

paulina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Super nice, kind and professional staff, awesome location (literally the next block over from the main square). The breakfast is awesome. Only downside is there is no parking but you can park at a nearby hotel (0.3 miles away) which costs 90 złote per 24 hours. Not bad. I’d highly recommend this place.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Mariusz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the better places i stayed at . No complaints whatsoever .
Stayed 2 nights in Sep 2024

10/10 Excellent

JACQUELINE

Liked: Cleanliness, room comfort
Great hotel
Fantastic hotel near to the Station, main square, jewish quarter etc etc
Stayed 3 nights in Jun 2024

10/10 Excellent

André

Traveled with family and small children
Liked: Cleanliness
Excellent location, nice hotel and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Old Town Krakow, steps from the main square. Spacious & fully equipped room.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, room comfort
3-night Trip for Friends
Lovely, comfortable and spacious apartment in the old town. The reception staff were excellent, and helpful throughout our stay. Thoroughly recommend this accommodation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay. Staff were very sweet and attentive to our needs. Great location to be able to walk old town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yariv

Liked: Cleanliness, property conditions & facilities
In the old town near the town squer
Stayed 1 night in Jul 2024

10/10 Excellent

Iwona

Traveled with family
Liked: Cleanliness, room comfort
Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Business traveler
Liked: Cleanliness, room comfort
Nice gem for a solo traveler
Lovely place to stay. Great location and easy to walk to a lot of spots. Staff were all friendly. Nice breakfast and variety of food. Great A/C!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yegor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet place to stay. Convenient to all city center activities without city center noise. Attentive and accommodating staff. Will stay here again when in Krakow
Stayed 10 nights in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, room comfort
I could live here
Super comfortable in a great location. Lots of room in the 2 bedroom apartment. Walkable to the train station and most attractions.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great Location
Great location and excellent staff. Can get a little noisy at night but didn’t bother us . Walking distance to the main square and beautiful parks.
Stayed 4 nights in Apr 2024

10/10 Excellent

Connor

Liked: Cleanliness, property conditions & facilities
Great staff, wonderful room and an excellent breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Robyn

Liked: Cleanliness, room comfort
Great location to area
Stayed 5 nights in Apr 2024