8/10 Good
Terrie
6 January 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a lovely, convenient spot, only around 8 mins walk to the old town and is next to the river. Wawel Castle was right beside the hotel, which was so lovely light up at night and which could be viewed from the Sky Bar terrace. Some boats are restaurants and are covered in lights, which again looked lovely. I was given a warm welcome as soon as I arrived. The room was comfortable and quiet and all the staff were generally very helpful. The sachets of coffee were a little hit and miss in the room, which ranged from 0-2 sachets. Not a major problem as I could have asked for some. I was going to miss breakfast on one occasion and the hotel kindly made me a lovely packed lunch to take with me. I would like to have had more variety for breakfast, but there was choice and plenty of it. I would certain recommend this hotel for it's warm welcome and it's quiet convenient location
Terrie
Stayed 7 nights in Dec 2024