ul. Florianska 5, Kraków, Lesser Poland Voivodeship, 31-019
What's nearby
Royal Road - 1 min walk - 0.0 km
Main Market Square - 1 min walk - 0.1 km
St. Mary's Basilica - 1 min walk - 0.1 km
Cloth Hall - 2 min walk - 0.3 km
Wawel Castle - 13 min walk - 1.2 km
Getting around
Kurdwanów P+R Station - 8 min drive
Kraków Główny Station - 18 min walk
John Paul II - Balice Airport (KRK) - 28 min drive
Restaurants
Staropolska Karczma - 1 min walk
Starbucks - 1 min walk
BullDog Bar - 1 min walk
Pijalnia Czekolady Wedel - 1 min walk
Herbaciarnia - 1 min walk
About this property
Heynow Hostel
Hostel near Main Market Square
Close to Royal Road and Wawel Castle, Heynow Hostel provides amenities like a terrace. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
A TV in the lobby, coffee/tea in the lobby, and a front-desk safe
Smoke-free premises, luggage storage, and tour/ticket assistance
Multilingual staff
Room features
All guestrooms at Heynow Hostel offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
6 bathrooms with showers
Communal kitchens and electric kettles
Languages
English, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Coffee and tea in common areas
Things to do
TV in common areas
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Multilingual staff
No housekeeping service
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No elevator
More
1 building
3 floors
Smoke-free property
Room amenities
Bathroom
6 shared bathrooms (in-room sinks)
Hair dryer (on request)
Shower
Towels provided
Food and drink
Electric kettle
Shared kitchen access
More
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Renovations and closures
The property is closed between December 17 and August 14.
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
We should mention
This property does not have elevators
Property is also known as
Heynow Hostel Krakow
Heynow Krakow
Heynow Hostel Kraków
Heynow Hostel Hostel/Backpacker accommodation
Heynow Hostel Hostel/Backpacker accommodation Kraków
Frequently asked questions
Is Heynow Hostel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heynow Hostel?
Heynow Hostel doesn't offer parking.
What time is check-in at Heynow Hostel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Heynow Hostel?
Check-out is at 11 AM.
Where is Heynow Hostel located?
Located in Kraków City Centre, this hostel is steps from Royal Road and Main Market Square. Lost Souls Alley and Florianska Street are just steps away. Kraków Główny Station is 18 minutes by foot.
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Heynow Hostel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
In generale tutto bene in camera eravamo soli, l'unica cosa che ci voleva tempo per effettuare il check in tramite messaggi con qualcuno e tutto questo tempo eravamo fuori a -2 gradi.
As budget travellers who have been on the move for a while, this was the first accommodation we have stayed in that we were rely dissapointed with.
I assume they tried to do Contactless check in, however the numbers left for us to contact left us with no response for a when so we stood out in the cold waiting. Finay we got a response and enter our room which was not what we booked. We had booked a doubled bed room and we arrived into a room with 2 bunkbeds, which as a couple was not Ideal. We attempted to Co tact the accommodation again and once they finally replied they said they would be there in a moment. That moment never came and we wasted an hour of our time waiting. At this point we were really disappointed with their hospitality as they then started to ignore us.
We obviously just had to de with what we had... The beds were extremely uncomfy and old. You had springs dinging in to you so we would wake up sore.
Worst of all, the shower had no hot water and showering in the freezing cold water was like torture. We couldn't wait to leave this place and wouldn't recommend. We aren't usually fussy so take on board this review. If we could get our money back we would
The only good thing about it was the location being right in the centre.
There was WiFi in the hostel, but the WiFi is broken that I couldn’t access to any internet. Room was so small for 4 that we didn’t have enough spaces to put our luggage. Things looked old in the hostel, and the room was a bit too dark. I was staying in the lower bed, and I could see the upper bed broken, and I saw the dust inside which was quite disgusting.
Location was pretty convenient tho. Everywhere’s is close to the hostel.
excellent place to stay. liked it a lot. very friendly and neat
Verified traveler
Stayed 1 night in Sep 2019
8/10 Good
Juliana
28 July 2019
Liked: Cleanliness
Disliked: Staff & service
Boa localização
A localização é excelente e com certeza não me arrependo de ter ficado nesse hostel. Aproveita-se muito melhor o tempo, e a viagem, estando no coração de Cracóvia. Sem dúvidas não teria tido a mesma experiência se tivesse ficado longe do centro histórico.
Porém o atendimento não foi dos melhores.. coisas simples, como negar que eu usasse o banheiro antes do horário do check-in, mesmo o hostel estando completamente vazio (só notei eu e mais um hóspede naquela noite) me deixaram um pouco decepcionada. As camas também não são muito confortáveis.
Juliana
Stayed 1 night in Jun 2019
4/10 Poor
Verified traveler
22 July 2019
Liked: Staff & service
Disliked: Room comfort
mocno przeciętny
pokój niezgodny z opisem i zdjęciem, poza tym jak za tą cenę i lokalizację w porządku
Unica cosa buona la posizione, per quanto riguarda la struttura, i servizi e disponibilità efficienza e gentilezza del personale il mio giudizio è purtroppo negativo.
Posizione favolosa in pieno centro. Il trombettiere si sente anche benissimo! La struttura non sarebbe male se la pulizia fosse accettabile. In camera sui mobili non c'era, ma per terra e negli angoli era uno schifo. Letto evidentemente molto usato e lenzuola molto usurate con vari strappi e non davano l'imressione di essere puliti. I Bagni, quello adiacente la camera è stato chiuso il giorno successivo al mio arrivo "out of order". Comunque tutti quelli che ho usato arano tenuti molto male. Presenza di muffa nei vari algoli delle doccie ma anche dele mura. Credo che il problema sia nel metodo di pulizia, i pavimenti si vedevano che erano puliti, ma la presenza di capelli e peli era assurda. Su igni porta del bagno c'era la lista degli orari di pulizia, ma vorrei capire come potevano lasciare tutti quei capelli sul pavimento. All'ingresso ho sempre trovato ragazze ma mai un saluto , un sorriso. Proprio un peccato perchè la posizione vale proprio tanto. Basterebbe solo una migliore organizzazione.