The Empire Hotel Kowloon

4.0 star property
Hotel with a sauna, near Kowloon Bay

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January 2025

Photo gallery for The Empire Hotel Kowloon

Lobby
Outdoor pool
Lobby sitting area
In-room safe, free WiFi
Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Similar properties

About the neighborhood

Map
62 Kimberly Road, Tsim Sha Tsui, Kowloon

What's nearby

  • Times Square Shopping Mall - 5 min drive
  • Hong Kong Convention and Exhibition Centre - 7 min drive
  • Hong Kong - Macau Ferry Terminal - 7 min drive
  • Soho - 8 min drive
  • Lan Kwai Fong - 8 min drive

Getting around

  • Whampoa Station - 3 min drive
  • Hong Kong Tsim Sha Tsui Station - 8 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Namdaemoon Korean Bbq Restaurant 南大門 - ‬1 min walk
  • ‪Zhangmen Craft Brewery - ‬3 min walk
  • ‪The Drunken Pot - ‬1 min walk
  • ‪8Five2 Restobar - ‬1 min walk
  • ‪Oppa Coffee Bar Restaurant - ‬1 min walk

About this property

The Empire Hotel Kowloon

Upscale hotel near Harbour City
Take advantage of laundry facilities, a bar, and a business center at The Empire Hotel Kowloon. For some rest and relaxation, visit the sauna. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and smoke-free premises
  • Meeting rooms, luggage storage, and concierge services
  • A porter/bellhop, an elevator, and a 24-hour front desk
Room features
All 343 rooms offer amenities such as free WiFi, safes, and room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Entertainment

  • Cable/satellite channels

More

  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Empire Hotel Kowloon
Empire Kowloon
The Empire Hotel Kowloon Hotel
The Empire Hotel Kowloon Kowloon
The Empire Hotel Kowloon Hotel Kowloon

Frequently asked questions

Does The Empire Hotel Kowloon have a pool?

Yes, this property has an outdoor pool.

What time is check-in at The Empire Hotel Kowloon?

Check-in begins at 3 PM.

Does The Empire Hotel Kowloon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Empire Hotel Kowloon located?

Located in Tsim Sha Tsui, this hotel is within a 15-minute walk of Kimberley Street and Harbour City. Victoria Harbour and Nathan Road Shopping District are also within 1 mi (2 km). Hong Kong Tsim Sha Tsui Station is 8 minutes by foot and Hong Kong East Tsim Sha Tsui Station is 10 minutes.

The Empire Hotel Kowloon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 70 out of 355 reviews" "
Rating 8 - Good. 157 out of 355 reviews" "
Rating 6 - Okay. 88 out of 355 reviews" "
Rating 4 - Poor. 33 out of 355 reviews" "
Rating 2 - Terrible. 7 out of 355 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

BTan

Disliked: Cleanliness, staff & service, room comfort
terrible experience
We (2 adults and 1 child) stayed at this hotel for 3 nights. First the check-in process was very slow, and when we arrived at our room, we realized that we were given a smoking room without being informed during the check-in. When I called, I was told that I did not make a special request for non-smoking room and hence they were not able to accommodate our request for the first night. However, the description of the hotel did not mention a special request has to be made for non-smoking room and we were not told during the check in. In addition, the staff handling the request was very rude, almost sounded like we were troubling him. Overall a unpleasant experience.

2/10 Terrible

BTan

Disliked: Cleanliness, staff & service, room comfort
Terrible experience
We (2 adults and 1 child) stayed at this hotel for 3 nights. Without being informed, we were given a smoking room. When I called, I was told that I did not make special request for a non-smoking room and hence they were not able to switch us to a non-smoking room for the first night. In the hotel description, it was never mentioned that smoking room is the default and one has to make special request for non-smoking room. In addition, the staff were very rude in processing the request, almost sounded like we were troubling them by making the request to change. It was a bad experience overall.

8/10 Good

Dida

Good location
Very good location but room a bit small. Many restaurants around the hotel. Also, there are two laundry shops closed to hotel and charge HK $43 up to 6 lbs.

4/10 Poor

Rahul B.

Disliked: Cleanliness, staff & service, room comfort
Horrible Hotel
The hotel was not kid friendly and the staff was very rude.

6/10 Okay

Chris B

Liked: Cleanliness, room comfort
Nice Hotel
Spacious room, fairly decent location, free smart phone to use during your stay

6/10 Okay

Thomas M.

Liked: Cleanliness
good location very small room
The location is perfect if you want to be in the hustle and bustle of the shopping precinct in Kowloon. It was a comfortable walk to the night markets and we used the MRT to visit other markets. We stayed for 6 nights after a 2 week tour of China. We were very disappointed with the size of the room. We had a double bed, a bigger bed would not have fitted. My side of the bed was almost against the wall therefore there was no side table which was a bit inconvenient. Only one of us could walk around the bed. We managed, the bathroom was a nice size a good shower and the room was clean. We lost our tv hand control and on searching, it was in the bed sheets (after the bed was made up) we had been upgraded to the club suite which was meant to give free tea and coffee all day and access to a computer. When we went to have a cup of coffee the bar lady came running out telling us we had to pay and it wasnt for free. This made us a feel a bit uncomfortable because we are not people who demand things for nothing. We did use the lounge a few times as it was more comfortable than our room. We purchased drinks on the few times we went and our bill certainly included more than what we had purchased but we didnt question it. Overall if you dont mind a tiny room, it is a good location, I dont think we will be going to Hong Kong again, but I probably would look at a larger room at a higher price if I were to go back.

8/10 Good

Merrily

Liked: Cleanliness, room comfort
Comfortble stay
Comfortable stay at yr hotel. We were upgraded to a higher floor with good view. Convenient place with lots of eateries.

10/10 Excellent

bobo w.

Liked: Cleanliness, staff & service, room comfort
great hotel
free phone, clean room great location . perfect for a short stay

8/10 Good

clar18105

Liked: Cleanliness, staff & service, room comfort
Superb hotel
Superb hotel with nice room, great location and reasonable price. The room is reasonably spacious and clean. Location is within 10 mins walk to the mtr and to major TST shopping area. They put me on the club room level in which I am able to access complimentary lounge at the hotel. Pricing is really reasonable for hotel in the same area.

6/10 Okay

Vony c.

Liked: Cleanliness, room comfort
great location.
A pleasant stay with good location for shopping and food. the only negative is wifi too weak in the room. reported the issue to the reception.

10/10 Excellent

PinkyV

Liked: Cleanliness, staff & service, room comfort
Family vacation
Wifi connection is terrible. I had difficulty using it because of the slow connection.

8/10 Good

PinkyV

Liked: Cleanliness, staff & service, room comfort
Family vacation
The hotel is very accessible to restaurants and money echo he as well as mtr stations but the wifi connection is very slow and had difficulty connecting.

8/10 Good

PinkyV

Liked: Cleanliness, staff & service, room comfort
Family vacation
Wifi connection is very slow and had difficulty connecting

8/10 Good

Katherine Y.

Liked: Cleanliness, staff & service, room comfort
HKG Trip
It's was a pretty good stay. Room was clean but a bit small. The handy phone provided by the hotel that provides free calls to singapore and free 3g network for me to bring along when I am out was very fabulous! However to carry the luggage up the few steps to the lobby was a bit inconvenient for a lady. Suggest to have a slope so that can roll the luggage easily.

8/10 Good

Swat

Liked: Cleanliness, staff & service
Interesting hotel stay with free handphone!
What I like best about the hotel is they provide one free handphone per room which I can use 24x7 even outside the hotel. The phone comes with unlimited local calls and overseas calls to my country. It also provided unlimited data access which is very useful as I can use the google map to find my way and check the operating hours of the places we are visiting. Only setback about the WIFI was its strength was not very strong in the hotel room and the signal was dropping every now and then.

2/10 Terrible

Jun W.

Disliked: Cleanliness, staff & service, room comfort
Poor service and unfriendly staff
poor experience in the hotel and the staffs I encountered were not friendly at all. That's all, dont even want to talk more about it!

4/10 Poor

Gary A.

Disliked: Staff & service
tired hotel
Hotel needs complete refurbish. It has very average service

8/10 Good

alice

Liked: Cleanliness, room comfort
Comfortable stay
The room is small but has all the essential requirements. Well located in Tsim Sha Tsui with a lot of eateries around. The price paid was quite reasonable according to Hong Kong standard.

10/10 Excellent

asa c.

Liked: Cleanliness, room comfort
business trip
its okay for business trip but still then there should improve reception service n sometimes staff not orangised.

8/10 Good

PPTR

Liked: Cleanliness, room comfort
ROUTINE BUSINESS TRIP
The only problem with this hotel is that there are staircase at the entrance and it is very difficult to lift the luggage up. There is no staff to help.

6/10 Okay

Wong W.

Disliked: Staff & service
Short Stay
If you intend to stay here on business, suggest to look elsewhere. WiFi is practically non-existent. On a bright note, the breakfast was better than expected.

8/10 Good

panther1

Liked: Cleanliness, staff & service, room comfort
great experience
perfect location being a few blocks from the harbour and in amongst shopping eateries etc . Was given a club room on 25th floor so fantastic views over the harbour .Great breakfast . Only negative the pool is indoors .

10/10 Excellent

San Wang

Liked: Cleanliness, staff & service, room comfort
Good for business trip
Business trip. Very convenience. Good location. Hotel staff polite. Restaurant is good. Would recommend to friends.

10/10 Excellent

TW Chong

Liked: Cleanliness, room comfort
Value for Money
The room is very comfortable and breakfast selection is good. Staff is friendly but Wireless connection is a bit slow however it is still fine with me. You have to work 7 to 10 minutes in order to reach the nearest MTR station Tsim Sha Shui.

10/10 Excellent

roger r.

Liked: Cleanliness, staff & service, room comfort
good view room
The hotel location was good. Room was cosy. The view was fantastic with the room given to me. I will definitely choose this hotel again when I visit Hong Kong again.