Find all hotels by Welcom Heritage in Kottathara from SAR 461

"Nothing in the property was right . The breakfast was terrible ! The tv don’t work . The doors don’t open . The bathroom are smelly . Please don’t visit the property "

"Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side. "

"Refreshing "

"Great visit. Food was awesome. Davesis was really good helping with fresh smile and hospitality. "

"A fabulous hotel in the small city of Ooty. Service was excellent. One example - the tennis final was on a channel that was not subscribed to on the hotel system, they subscribed! Facilities are modern, even having USB charging points built in, in the rooms. The hotel offered several daily activities including free tea tasting every afternoon and evenings around a garden fire, (we missed out on the fire as the weather was awful during our visit ). "

"Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area."

"Excellent Service"

"When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad."

"There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great. "