Zara's Boutique Hotel

3.0 star property
Escape into serenity at this boutique hotel with an oasis of calm amidst Downtown Kota Kinabalu’s bustling energy.

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Photo gallery for Zara's Boutique Hotel

Exterior
Exterior
Interior
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Coffee/tea maker
Minibar
Electric kettle
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Super Deluxe

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Coffee/tea maker
Minibar
Electric kettle
Desk
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Coffee/tea maker
Minibar
Electric kettle
Desk
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
Jalan Pantai Baru, Sembulan, Kota Kinabalu, Sabah, 88100

What's nearby

  • Imago Shopping Mall - 10 min walk
  • Sutera Harbour - 14 min walk
  • Suria Sabah Shopping Mall - 3 min drive
  • Centre Point - 3 min drive
  • Gaya Street Sunday Market - 4 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 7 min drive

Restaurants

  • ‪Chagee - ‬2 min walk
  • ‪Domino’s Pizza Riverson - ‬3 min walk
  • ‪Guan's Kopitiam - ‬3 min walk
  • ‪Matcha Studio by GDC - ‬2 min walk
  • ‪Hello Stranger - ‬3 min walk

About this property

Zara's Boutique Hotel

Hotel near Imago Shopping Mall
At Zara's Boutique Hotel, you can look forward to a garden, a business center, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and smoke-free premises
  • A banquet hall, a front-desk safe, and an elevator
  • Tour/ticket assistance and a 24-hour front desk
Room features
All 118 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 20 per day)
  • Limited onsite parking

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • De Patio

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 20 per day
  • Late check-out fee: MYR 100 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zara's Boutique Hotel Hotel
Zara's Boutique Hotel
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Kota Kinabalu
Zara's Boutique Hotel Kota Kinabalu, Sabah
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Hotel Hotel Kota Kinabalu

Frequently asked questions

Is Zara's Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zara's Boutique Hotel?

Self parking is available for MYR 20 per day. Limited spots are available.

What time is check-in at Zara's Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Zara's Boutique Hotel?

Check-out is at noon. Late check-out is available for MYR 100 (subject to availability).

Where is Zara's Boutique Hotel located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Gleneagles Hospital and Imago Shopping Mall. Plaza Wawasan and Kota Kinabalu Esplanade are also within 15 minutes.

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Zara's Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 68 reviews
Rating 8 - Good. 22 out of 68 reviews
Rating 6 - Okay. 20 out of 68 reviews
Rating 4 - Poor. 11 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022

6/10 Okay

Hiroshi

Disliked: Cleanliness
reasonable price
Stayed 1 night in May 2024

8/10 Good

Donald M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Amsir

Stayed 1 night in Sep 2022

6/10 Okay

Yen Yan

Stayed 1 night in Aug 2022

8/10 Good

Mohd Redzwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019

8/10 Good

jaehyeong

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with friendly and accommodating staff
Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

우리

Disliked: Property conditions & facilities, room comfort
공간은 넓은데 정말 침대뿐입니다. 싼가격에 묶고 싶으시다면 추천하지만 다시 간다면 돈 더주고 다른 호텔 가겠네요
Stayed 1 night in Aug 2019

10/10 Excellent

HANOZER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2018

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok til et par overnatninger
Fint hotel, men meget trafik støj. Morgen maden var ikke noget særligt, den ene dag kom vi lidt sent ned til morgenmaden, og der var det meste koldt.
Stayed 2 nights in Jul 2018

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Need some improvement
Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Room comfort
가성비 나쁘지 않았어요. 근데 조식 카페 그릇이 좀.....깨끗하진 않더라구요.
Stayed 2 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor quality hotel
Uncomfortable
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

JoAnne, Bangkok

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not close to anything
The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.