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"The spa is quite far out but has accessable buses from Sendai Station. The onzen was wonderful and clean. Staff was very friendly and spoke english. Only word of caution is unless you eat at the hotel, dinner options are limited and youd have to walk into town. Still a wondeful experience and would definitely stay again if we are in the Miyagi area. "

"My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future ! "

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"Great staff. Parking is next door. Spacious."

"The staff were friendly and very helpful. The breakfast was delicious and had a good variety of offerings. The bed was too hard for my liking, but the room was comfortable. "

"The hotel was good. The room was big enough, and had a bathtub and fridge, and the other usual amenities. I didn't have a meal included, but I did buy one 1400 Yen breakfast buffet, and it was really good. The only 'negative' was the walking distance from the JR station, but that was how I picked it, also because it was cheaper to rent. The nearest grocer wasn't convenient either, even a further walk than the JR station to reach a MaxValu/AEON type store."

"Another older but a very nice place stay. Typical Japanese attention to detail."

"Exceeded expectations. I wish I got the name of the kind woman who helped us check in and talked with us during our stay. We appreciated her help. Loved the Onsen, loved that we could cook our own dinner, the hikes, went for a run. This is one of our favourite places and we would highly recommend. Thank you so much for your excellent service and hospitality. "

"Very clean and safe to stay here, including breakfast and walking to station. Available to book at last min but still in good price for one night. Will looking for this brand hotel when need. Thanks"