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"Great hotel with outstanding customer service "

"We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️"

"Perfect Hilton like mattresses - super comfy!. AC, own bath, nice rooms with cable TV. Super helpful reception, pool, super central with pick up for diving, and above all phantastic warm breakfast buffet, at least 7 daily changing dishes, fresh coffee with fresh milk a rarity in Indonesia, waffles donuts etc for the sweet tooth and super fresh papaya, pineapple, mango and water melon juices and their fruit!"

"Personnel were very helpful and accommodating. Polite staff."

"The hotel is in a huge complex that also includes a hospital under the control of the same owner. My wife and I were perfectly satisfied with the room, which had a balcony overlooking the parking lot and, beyond it, a cemetery. The free breakfast was fantastic, with a huge spread that included delicious vegan options for picky eaters like us. "

"Ordering dinner took a very long time. "

"THIS was an especially fun hotel because we were able to walk ALMOST all the way around it after a HUGE dinner which was a RAMADAN special of all you can eat! for TEN bucks! all the local foods so you could taste them and know what you were ordering next time at a redstaurant. food dishes were names in the buffet! they also had some 4 wheelers you could ride in the ajacent lot and also some cool electric go karts for $3.00 for 15 minutes and they were really FAST! crazy for electric scooters, and the guys were so nice that tended the go carts and let us take a spin around for free to make sure we would fit on them, and we were amazed that the go carts were adjustable because we are fat americans. gotta go to the buffet now!"

"This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful. "