2/10 Terrible
nilsen
24 January 2024
My tablet computer worth $800 was stolen from bag left in the hotel room no. 301 on 18 Jan. 2024 when I left for 2 hours to Kolkata airport to reclaim my missing bag from Air India. I realised only when I was returning to Mumbai at Kolkata airport in security screening. As I had no time to go back personally, I phoned Hotel Manager who instantly refused any such incident and did not call me back, when I told him to enquire with his staff. Also the same day earlier, he had told me that his people had entered my room with their key IN MY ABSENCE, to leave 2 small bottles of water, when I had left room for 2 hours. This incident left very bad image of the hotel with me as I did not expect it for hotel booked through EXPEDIA and paid in $.
nilsen
Stayed 1 night in Jan 2024